Automotive Lube and Oil Technician - Dearborn, Michigan, United States

AUTOMOTIVE LUBE & OIL TECHNICIAN Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION Lube & Oil Technician is responsible for performing lube-related services for customers in a professional and efficient fashion. THE PERKS Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexible Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay SKILLS, QUALIFICATIONS, AND EXPECTATIONS Devote oneself to ensuring customer satisfaction. Determine management, production, and quality requirements by asking questions and listening. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday hours as required. EDUCATION AND EXPERIENCE Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company’s production and quality standards. ESSENTIAL DUTIES & RESPONSIBILITIES Devote oneself to ensuring customer satisfaction. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow-through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state, and local requirements that govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Perform lube oil filter services in a professional manner and perform vehicle inspections as required. Provide excellent customer service for all customers, both external and internal, specifically offering dependable vehicle service. Maintain equipment in good working condition and keep the work area safe, clean, and organized. Receive service assignments from the service writer or service manager. Ensure the 'lube' work is finished within the allotted time. Set goals, develop skills, and constantly increase efficiency. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Ensure proper paperwork is completed and filed after every job completion. Keep technical qualifications current by completing any required training programs. Make sure the vehicle is cleaner when the job is completed than when the customer dropped it off. PHYSICAL REQUIREMENTS Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Occasionally required to walk, sit, and talk or hear. Frequently required to lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds. LaFontaine Automotive Group is an equal opportunity employer. #J-18808-Ljbffr Detroithyundai