Enterprise UKG Workforce Management (WFM) Manager

Enterprise UKG Workforce Management (WFM) Manager Permanent | Direct Hire Opportunity Hybrid | Chicago, IL $125 - 145K Base Salary + Targeted Annual BonusOwn the UKG Environment. Transform Workforce Management at Enterprise ScaleThis is an opportunity to step into a high-impact, hands-on enterprise UKG leadership role where your expertise will directly influence how a complex global manufacturing organization manages its workforceOur client has completed much of its UKG Workforce Management implementation and is now entering the next critical phase: stabilizing the environment, completing the remaining implementation work, optimizing the platform, and unlocking capabilities that have yet to be fully utilizedThis organization is looking for a UKG WFM expert who can get into the system, understand the configuration, work directly with the business, solve complex problems, translate requirements into practical solutions, and drive improvements from initial discovery through implementation, go-live, stabilization, and ongoing optimizationThis is not a role where you'll simply manage projects from the sidelinesYou will serve as a trusted UKG WFM advisor across the enterprise, partnering directly with HR, Payroll, Operations, business leaders, managers, and end users to determine how UKG can better support workforce efficiency, productivity, visibility, and decision-makingIf you're a hands-on UKG professional who enjoys solving problems, improving systems, challenging the status quo, and seeing your solutions make a measurable business impact, this is an opportunity to make your markDaily ResponsibilitiesServing as the hands-on UKG WFM subject matter expert and functional consultant across multiple business unitsWorking directly within the UKG WFM environment to understand configurations, functionality, processes, and opportunities for improvementTranslating business and operational requirements into practical, scalable UKG WFM solutionsDesigning configuring, testing, and deploying UKG functionality based on business requirementsTroubleshooting configuration and system issues while identifying root causes and developing sustainable solutionsEvaluating existing UKG functionality to identify opportunities to improve system performance, usability, and business valueIdentifying underutilized UKG capabilities and recommending ways to expand the organization's use of the platformLeading or actively participating in full lifecycle UKG WFM implementations from requirements gathering through post go-live stabilizationGathering and documenting business and functional requirements from stakeholders across the organizationManaging implementation priorities, timelines, stakeholders, issues, testing, deployment activities, and deliverablesCoordinating User Acceptance Testing, issue resolution, implementation partners, UKG resources, and internal stakeholdersDeveloping implementation plans, deployment strategies, training materials, documentation, and user guidesSupporting go-live activities and providing hands-on assistance during deployment and post go-live stabilizationPartnering directly with Operations, HR, Payroll, managers, business leaders, and end users to understand workforce challenges and underlying business needsChallenging existing processes and assumptions while identifying opportunities to improve workforce management through technologyRecommending solutions that align UKG capabilities with business objectives and clearly demonstrating expected business valueBuilding strong relationships across business units and locations while serving as a trusted advisor on workforce management technologyFollowing problems from initial discovery through solution design, implementation, training, adoption, and ongoing optimizationAnalyzing workforce data from UKG and related systems to identify trends, inefficiencies, and opportunitiesDeveloping meaningful workforce reports, dashboards, and custom reporting capabilities that support business decisionsConnecting workforce metrics to operational and financial objectives while identifying opportunities involving labor utilization, overtime, scheduling, attendance, staffing, and productivityPresenting workforce insights and recommendations to business stakeholders and leadershipTraining managers, supervisors, HR, Payroll, Operations, and other users on UKG functionality and improved processesDeveloping job aids, user guides, training materials, and documentation that simplify complex UKG functionality for nontechnical usersPromoting consistent and effective UKG utilization and establishing best practices across business unitsMonitoring recently implemented solutions to ensure stability, effectiveness, adoption, and alignment with business needsResponding to critical workforce management issues and coordinating onsite support when major issues require direct engagementTraveling approximately 25% to U.S. facilities, implementation and go-live locations, and potentially Mexico as business needs requireQualifications5+ years of experience working with Workforce Management systems3+ years of hands-on UKG Workforce Management experienceProven experience delivering full lifecycle UKG WFM implementations from requirements through post go-live stabilizationStrong hands-on experience with UKG WFM configurationDemonstrated experience gathering and translating business requirements into UKG solutionsProven project or implementation management experience with the ability to take ownership of deliverables and outcomesStrong experience with UKG Workforce Management, UKG Dimensions, UKG Pro Workforce Management, Kronos, or related UKG solutionsExperience with timekeeping, scheduling, attendance, accruals, labor management, and workforce processesStrong troubleshooting and root cause analysis capabilitiesAbility to work directly with business stakeholders and translate complex UKG functionality into practical solutionsStrong analytical and data interpretation skills with experience developing workforce reports or dashboardsAbility to manage competing priorities, timelines, stakeholders, and issues throughout the implementation lifecycleWillingness and ability to travel approximately 25% based on business requirements, including travel to U.S. facilities, implementation sites, go-live locations, and potentially MexicoMust be authorized to work in the United States without current or future sponsorshipNice-to-HavesExperience supporting manufacturing or highly complex workforce environmentsExperience supporting global or multi-country Workforce Management environmentsExperience identifying opportunities to maximize UKG functionality and increase the value of existing investmentsStrong workforce analytics and data-driven decision-making capabilitiesExperience developing and delivering end-user trainingSpanish language proficiencyExperience leading or developing Workforce Management teams or functionsExperience with UKG integrations involving Payroll, HRIS, ERP, or other enterprise platformsReasons to Work for the CompanyThis is an opportunity to take ownership of an enterprise UKG environment and help shape what Workforce Management becomes next$125-145K base salary plus targeted annual bonusDirect Hire opportunity with strong long-term growth potentialHybrid work environment with approximately 3 days per week onsite in ChicagoOpportunity to work with a complex global manufacturing organization and enterprise-scale workforce environmentSignificant visibility and direct partnership with HR, Payroll, Operations, business leadership, and other key stakeholdersOpportunity to influence how the organization maximizes its investment in UKGAbility to take ownership of meaningful implementation, stabilization, optimization, analytics, and process improvement initiativesEmployee-owned organization with a Employee Stock Ownership Program401(k) with employer matchComprehensive medical, dental, and vision coverageLife and disability insuranceWellness reimbursement programOpportunity to make a measurable impact across a complex enterprise environmentIf you're ready to put your hands on the UKG environment, solve meaningful business problems, and help transform Workforce Management at enterprise scale, apply today. Qualified candidates are encouraged to apply immediately for consideration!!#LI-EM1 #TECH #LI-Hybrid