Medical Practice Patient Representative

Description Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees - including members of Northwell Health Physician Partners - who are working to change health care for the better. Summary: Provides clerical and administrative support and coordinates the patient care activities for medical practice. Responsibilities: Greets and welcomes patients upon arrival and communicates pleasantly and effectively. y Ensures accuracy of patient's information, including demographics and insurance. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system Registers, verifies, and schedules patient appointments, testing, and referrals. Schedules and reschedules appointments according to office protocols Monitor applications and manage worklists as applicable. Collects co-pays and reconciles money for deposit. Obtains and coordinates record retrieval for new and established patients. Performs intake and processing of medical records and other documentation where applicable. Fulfills all compliance responsibilities related to the position. Maintains and Models the Organizations values. Demonstrates regular, dependable, and predictable attendance. Performs other duties as required. Other Information: Ability to travel between practices as needed. Working Conditions: Manual: Little or no manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Very Heavy effort. May exert up to 50 lbs. force Physical Environment: Generally pleasant working conditions Company: Nuvance Health Med Practice PC Org Unit: 1703 Department: NY Metabolic Prgm Exempt: No Salary Range: $18.13 - $34.50 Hourly It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law. Northwell Health