Transportation Coordinator

Van Pool Transportation LLCTransportation Coordinators are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules. Responsibilities: Supervise and advise 30-60 drivers and monitors. Responsible for developing and implementing efficient routes across several regionswith regard toindividual client needs. Assign driver assignments that reflect knowledge and good judgmentregardingemployee skills and performance. Must be able to receive, record, retrieve and deliver messages accurately,clearlyand pleasantly; routinely solve operational problems, whilemaintainingcordial, professional relations with guardians, clients, program staff, customer staff, and allCompany employees. Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example. Promotegood performancethrough your positive support and recommend reassignment orappropriate disciplinefor non-compliance with Company rules or standards. Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities;observeand supervise drivers in action, provide emergency back-up for absent drivers. Build andmaintaina positive relationship with those you supervise; understand and address the challenges they face. Develop and maintain a professional rapport withallofour customers which includes but not limitedto;programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract. Maintain detailed and organized records to accurately perform monthly billing count Qualifications: Musthave prior supervising experience. Must be self-motivated, show initiative, and have a strong work ethic. Excellent customer service skills, bedetail-oriented,and likesolving problems. Learn the programs, clients, and employees sufficiently to determineappropriate assignments. Enjoyworking with children. Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc. Mustmaintaina safe driving record and driver’s license and respond to coverage needs asrequired. Must be able to work comfortably in a small and busy office environment. Must be able to sit, stand, stretch, reach,liftand walk during an 8-hour shift. Must be flexible and adaptable with ever-changing assignments. Flexible scheduleincludingearly morning shifts. Pay rate: $25/hour Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. #J-18808-Ljbffr