Senior Product Designer

Senior Product Designer We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We're a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. Customers should feel the difference. The product has to be clear, trustworthy, and easy to use. People have to understand what they have, what works, and what to do next. We're looking for a Senior Product Designer who can help deliver great experiences for our customers. What You'll Do You will own how the experience flows. The structure, the sequence, and the path a person takes through the product. The job is to solve the problem, then make the answer elegant, simple, and fluid. You'll be expected to: Find the real problem, then design the simplest experience that solves it Shape how the product flows: the structure, the sequence, and how one step leads to the next Drive elegance and simplicity. Take out what the customer does not need Make the experience fluid, so moving through the product feels obvious Use AI to multiply your creative vision. You keep the judgment about what is worth making and what is good Round-trip the work between the canvas and prototypes people can use, so the intent survives both You Will Be a Match If You design how a product works. Your best work is flows, structure, interaction, and whether a person understands it You hold a high bar for what customers actually experience You have strong judgment. You can tell a considered experience from an average one, and you will throw the average one out You are comfortable with ambiguity You use AI as part of how you design, and the decision stays yours You write clearly. A few sentences can carry the decision, the constraint, and the tradeoff How the Team Operates Design solves the problem with the team. It does not arrive after the direction is set The bar is elegance, simplicity, and an experience that feels fluid We critique the thing a customer would feel: clarity & coherence AI multiplies creative vision. Taste and judgment stay with the designer Work moves from the canvas into prototypes, and back, until the thing you can use is the thing you meant The product should feel like one product We use the product. The quality bar is what a customer feels You Might Be a Good Fit If 5+ years of experience designing consumer products A portfolio that shows how an experience flows: structure, sequence, and the simplest solution to a hard problem You use AI to multiply your creative vision, you keep the judgment, and you can round-trip between the canvas and a prototype Bonus: You have shipped products or experiences in your spare time TextNow