Server Assistant - Busser

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence. Our restaurant is searching for motivated Servers who value teamwork, professionalism, and a positive attitude. If you take pride in delivering outstanding service and working collaboratively, we’d love to meet you. Why Join Us? Be part of a New Restaurant Opening (NRO) in Houston. Work with a supportive and passionate team in a welcoming environment. Opportunity to grow with a forward-thinking restaurant group. Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more. Growth opportunities – training and development Perkspot – corporate perks program ZayZoon – On-demand pay advances What We Are Looking For Previous experience in serving, preferably in upscale or fine dining. Strong knowledge of food, wine, and beverage pairing Excellent interpersonal, teamwork, and communication skills Knowledge of food safety and sanitation practices Ability to work in a fast-paced environment and multitask effectively Must be able to work nights, weekends and some holidays. Flexible schedule helpful. Valid Food Handler Certificate required. Valid State Alcohol Server Certificate required. What you’ll do: Provide warm, welcoming, and attentive service that reflects the elevated standards of our restaurant. Guide guests through the menu, offering detailed knowledge of ingredients, preparation methods, and chef recommendations. Take accurate food and beverage orders and input them into the POS system efficiently. Collaborate with kitchen and bar staff to ensure timely, precise, and elegant service. Monitor guest satisfaction throughout the dining experience and address any concerns promptly and professionally. Read and interpret guest cues, including body language, tone, and pacing. To understand the type of dining experience they’re seeking and adjust service style to create the proper atmosphere. Tailor the experience to each guest, creating memorable moments that feel personal, encouraging return visits, and helping cultivate a loyal regular clientele. Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience. Maintain a polished, composed presence in a fast-paced, high-expectation environment. Follow all steps of service, including table settings, course pacing, and check presentation. Handle guest concerns with professionalism, escalating to management when needed. Handle guest payments accurately, including processing credit cards, managing split checks, and handling cash with integrity and accountability. Balance and reconcile cash and receipts at the end of each shift as required. Ensure cleanliness and order in assigned sections, side stations, and service areas. Adhere to all health, safety, and sanitation guidelines. Support team members and contribute to a positive, respectful workplace culture. Attend mandatory meetings and complete company-assigned training. Maintain uniform standards and demonstrate professionalism in all interactions. Adhere to a reliable work schedule and perform duties safely. Perform other tasks, including cross-training in different areas, as assigned by management. Compensation: Competitive salary #total #kirkwoodserver #kirkwood #J-18808-Ljbffr