Senior Business Product Analyst

Role: Digital Senior Business/Product Analyst ( ECOMMERCE )
Duration: 6 months with extension
Location: Chicago, IL
Interview: 2 round interview

• Will participate in all activities, writing user stories (requirements), conversing with stakeholders, and providing recommendations.
• Airline industry knowledge is great, but the manager is ultimately looking for experience in the digital space, mobile or .com - customer-facing or agent-facing.
• Manager is looking for someone who communicates well, is an active listener, and able to extract "why" someone is requesting something. Technical expertise is a bonus.
• Must have experience working in an Agile framework - smaller increments of work, quicker turnarounds, stakeholders are never far away.
• 3 must have skills - BA (requirement writing, understanding of Agile ceremonies, etc.), Analytical skills and knowledge of data systems
• Ecommerce - Technical expertise

• A Digital Senior Business/Product Analyst is a member of a focused product team that performs business analysis tasks using techniques that enable a highly iterative delivery approach of continuous requirements identification and just-in-time definition of requirements.
• The Sr Business/Product Analyst will be working with motivated teams on highly visible and valuable customer-facing digital products. This position requires an excellent communicator with outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment.

• Translates high level requirements into detailed level requirements (user stories) to be consumed by the development and quality assurance teams in each sprint, while ensuring stories and features are added iteratively to the product to add overall value
• Manages a story backlog to ensure readiness of user stories for the upcoming sprint
• Facilitates agile rituals such as inception, iteration and story kickoff, estimation sessions, and help to keep team up-to-date with changes in priorities and to be available to answer questions quickly
• Creates acceptance criteria that is clear, concise and actionable
• Works with User Experience (UX) analysts to ensure prototypes convey story intent
• Works with Dev and QA to understand the boundaries of any given story
• Analyzes data to ensure features are aligned with product goals/objectives and delivering the most business value
• Contributes to overall definition of strategy and scope, including working with business stakeholders to understand 'why' we are working on something before development begins • Identifies opportunities for improvement across product, process and team
• Mentors other BAs in the organization in order to build skills

• 3-4 years Ecommerce experience required
• 1-2 Agile/Scrum experience required Education
• Undergraduate degree preferred Knowledge/Skills/Abilities
• Ability to understand, communicate and engage effectively with multiple stakeholders and interactions
• Strong problem-solving, listening, written and verbal communication, and decision-making skills
• Basic understanding of agile concepts (such as user story, sprint, acceptance criteria, etc)