Consolidated Veteran Services Representative (CVSR): WorkSource Everett

Overview The Employment Security Department (ESD) is seeking a collaborative, community-minded professional to serve as a Consolidated Veterans Services Representative (CVSR) in Snohomish County. The ideal candidate is an engaging relationship-builder who thrives in outreach settings and is passionate about supporting veterans in achieving meaningful employment. You communicate with clarity, navigate complex program requirements with confidence, and bring a strong commitment to equity and service. You excel at connecting employers with talent, guiding veterans through barriers to employment, and partnering across the workforce system to ensure veterans receive the priority and support they are entitled to. As a CVSR, you will promote veteran hiring, strengthen employer relationships, and ensure veterans and eligible spouses receive high-quality employment and training services. This role serves as a key connector between the business community, WorkSource partners, and veterans seeking employment—helping employers understand the value of hiring veterans while ensuring veterans can access the full range of workforce resources available to them. In this role, you will conduct proactive outreach to employers, unions, apprenticeship programs, and community organizations to expand employment opportunities for veterans. A key responsibility will be to provide individualized employment services, including assessments, job development, referrals, and case management for veterans facing significant barriers to employment. You will also ensure compliance with federal Priority of Service requirements, maintain accurate program records, and collaborate closely with Disabled Veterans Case Managers, WorkSource partners, and the Washington Department of Veterans Affairs. This position is based in Everett, WA and includes outreach throughout Snohomish County. Responsibilities Build and maintain relationships with employers, unions, apprenticeship programs, and community partners to promote veteran hiring and identify job opportunities. Conduct employer outreach, needs assessments, and labor-market engagement to connect veterans with suitable employment. Provide individualized employment and training services to veterans and eligible spouses, including assessments, job development, referrals, and follow-up. Deliver intensive case management for veterans with significant barriers to employment, including developing and updating Individualized Employment Plans (IEPs). Ensure veterans and eligible persons receive Priority of Service by training WorkSource staff and partners on related policies and requirements. Coordinate with WIOA, DVOP, VR&E, and other workforce programs to align services and support veteran job seekers. Participate in job fairs, hiring events, and community activities that support veteran employment. Maintain accurate case notes, service documentation, and employer data in required systems; monitor outcomes and prepare quarterly reports. Conduct targeted outreach to underserved veteran populations, including those on military bases, identifying as LGBTQ+, in tribal communities, at colleges, and in justice-involved settings. Facilitate connections to internal and external resources, including training programs, UI, apprenticeships, and supportive services. Qualifications Required: Option 1: One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state’s Employment Security agency OR Option 2: A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work (e.g., unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement, banking) OR a combination of education and/or relevant experience, including one year as a designated lead worker OR Option 3: A combination of education and/or relevant experience totaling eight (8) years. Education to Experience Equivalences: Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years. A Master’s degree or higher will substitute for one (1) year of work experience. Equity and Core Competencies Required equity competencies: The ability to take action to learn and grow. The ability to take action to meet the needs of others. Core Competencies: Veteran Employment Advocacy Expertise: Ability to promote veteran hiring initiatives. Employer Outreach Skills: Proficiency in engaging businesses to support workforce programs. Performance Evaluation Skills: Proficiency in tracking service effectiveness. Conflict Resolution Skills: Proficiency in resolving customer concerns. Workforce Service Facilitation Expertise: Ability to match job seekers with employment programs. Referral Coordination Skills: Proficiency in directing job seekers to appropriate training opportunities. Employer Outreach and Business Needs Assessment Expertise: Ability to connect job seekers with employment opportunities. Public Engagement and Outreach Expertise: Ability to represent workforce programs in the community. Desirable/Preferred Education, Experience or Certifications Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5). To receive selective veteran preference, please attach your U.S. Dept. of Veterans Affairs – Civil Service Preference Letter, DD214 or equivalent document along with your resume and cover letter. Additional Requirements Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review. Application and EEO Please submit only the required documents as noted and ensure all Personal Identifying Information (PII) is edited out of materials for privacy. Do not include photographs or external links. Submit your Cover Letter, Resume, and military documentation with your Online Application. A resume will not substitute for the "work experience" section of the application or vice versa. Our agency’s mission and values drive decisions and include Access, Love, Belonging, Equity, and Stewardship. We offer flexible work schedules and teleworking opportunities where available. We are an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance with the application process or the job announcement in an alternate format, or have general questions, contact the Talent Acquisition Team prior to the recruitment closing. For accessibility support, Washington Relay Service 711 is available. This organization participates in E-Verify. #J-18808-Ljbffr State of Washington