Guest Service Agent
Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Boston, MA1 day ago - ...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner; Register and assign guests to hotel rooms; Establish methods of payment and verify credit; Make and confirm reservations; Respond to guest requests and resolve complaints...Suggested
HHM Hotels
Chelsea, MA4 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
The Rittenhouse Hotel
Chelsea, MA1 day ago $25.5 - $27.5 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
Cambridge, MA4 days ago- ...restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay,...SuggestedPermanent employmentTemporary workWorldwideFlexible hoursShift work
Highgate Hotels
Allston, MA16 hours ago - ...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards; Register and assign guests to hotel rooms; Compute bills, collect payments, and make change for guests; Respond...
HHM Hotels
Boston, MA15 hours ago - ...Pyramid Global Hospitality - 1200 Beacon Street - Responsibilities: Help guests discover their Wanderlust experience; Provide exceptional customer service by being engaging and taking sincere interest; Escort guests to the front desk for check-in; Park and retrieve guests...
Pyramid Global Hospitality
Brookline, MA15 hours ago - ...Sonesta International Hotels - - Responsibilities: Register guests, issue room keys, and provide information on hotel services; Answer phones in a prompt and courteous manner; Process cash and credit card transactions and maintain cash security; May book guest reservations...
Sonesta International Hotels
Cambridge, MA4 days ago - ...Guest Service Agent The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. Essential Duties and Responsibilities: Operate the front desk...Work at officeShift work
Stonebridge Companies
Boston, MA4 days ago - ...here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's... ...feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations,...Immediate startFlexible hoursShift workNight shiftWeekend workAfternoon shift
$23 - $24 per hour
...Guest Services Agent A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The pay range for this position...Hourly payFull timeLocal areaHilton US
Boston, MA4 days ago$18 per hour
...position located in Scarborough, ME. As a Housekeeper you will be responsible for the cleanliness of guest rooms and hotel public sp... Hotel Front Desk Agent/Guest Service Agent $18.00 / Hour Job Description We are seeking a friendly, customer service focused Guest...Full timePart timeSeasonal workNight shift- ...Hotel Guest Service Agent Join the team at Holiday Inn Boston Cambridge Area as a Hotel Guest Service Agent in Somerville, MA. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and...Bi-weekly payHourly payLocal areaWeekend workDay shiftAfternoon shift
- ...Guest Service Agent Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in...Local areaWorldwide
$31.2 - $32.2 per hour
...Job Description Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payFull timeLocal areaShift workMarriott International Inc
Boston, MA1 day ago- ...Extended Stay - - Responsibilities: Assist guests, answer phones, check guests in and out, and collect payment in accordance with company guidelines; Process reservations, registration, payment, and departures; Handle collection efforts of in-house balances; Maintain...
Extended Stay
Watertown, MA1 day ago $20 per hour
...company in Boston is seeking individuals for a part-time position welcoming cruise guests. The role involves assisting with check-in, guiding guests in terminals, and providing customer service in a fast-paced environment. Requires a high school diploma, good communication...Extra incomePart timeWeekend work- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
$24.4 per hour
Guest Services Agent Department: Front Desk Location: Boston, MA Salary: $24.4 - $24.4 Per Hour Employee Type: Part Time To quick apply to this position, text SP4177 to (***) ***-**** Staypineapple is a brand of upscale, award-winning boutique...Hourly payPart timeWork at officeFlexible hours- ...Olympia Hospitality Guest Service Representative We're more than just a team we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together...Temporary workWork experience placementLocal area
$25 per hour
...Guest Services Agent We are hiring immediately for full time and part time Guest Services Agent positions. Location: Babson Executive Conference Center - One Snyder Drive, Babson Park, Massachusetts 02457. Note: online applications accepted only. Schedule: Full...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursNight shiftCompass Group
Wellesley, MA2 days ago- ...Remote Guest Services Representative – Travel About the job Remote Guest Services Representative – Travel We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses...Remote workFlexible hours
Elevationtravelpartners
Quincy, MA2 days ago $18 per hour
Job Title: Hotel Front Desk Agent/Guest Service Agent Location: 225 Norwood Park South, Norwood, MA, 02062, United States Base Pay: $18.00 / Hour Contact Information Name: George Mansour Phone: (***) ***-**** Email: ****@*****.***Full timeGiri Hotel Management LLC
Norwood, MA3 days ago- A local zoological organization in Boston is seeking a Receptionist to greet guests, answer calls, and manage reservations for both Franklin Park Zoo and Stone Zoo. The ideal candidate has a high school diploma, three years of front desk experience, and proficiency in...Work at officeLocal areaWeekend work
- A hospitality company is seeking a Front Desk Agent for Courtyard Copley Square in Boston. The ideal candidate will be customer-focused and enthusiastic, handling check-ins, payments, and guest inquiries. Responsibilities include processing reservations, coordinating with...Local area
$18 per hour
...Job Title: Hotel Front Desk Agent/Guest Service Agent Location: 225 Norwood Park South, Norwood, MA, 02062, United States Base Pay: $18.00 / Hour Contact Information Name: George Mansour Phone: (***) ***-**** Email: ****@*****.*** Giri Hotel Management...Full time$18 per hour
Hotel Front Desk Agent/Guest Service Agent Location: 235 Elm Street, Dedham, MA, 02026, United States Base Pay: $18.00 / Hour Contact Information Name: Margie Smith Phone: (***) ***-**** Email: ****@*****.*** Giri Hotel Management LLCFull time- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payLocal areaAll shifts
Extended Stay America
Saugus, MA5 days ago - ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageTemporary workLocal areaAll shiftsFlexible hours
Extended Stay America
Waltham, MA2 days ago $24 per hour
Harvard Protection Services in Boston is hiring Security Officers responsible for customer-focused security and life safety services. Candidates should possess a High School Diploma and strong interpersonal skills, ensuring professional demeanor while aiding customers...Hourly payShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- hotel concierge Boston, MA
- hotel guest service agent Boston, MA
- guest services associate Boston, MA
- guest service Boston, MA
- guest service support expert Boston, MA
- guest service ambassador Boston, MA
- guest services representative
- guest services agent winter seasonal
- hotel concierge
- hotel guest service agent