Banquet Server - Hotel

Job Title

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Set up and tear down events.
• Serve food and beverage to guests in a professional and guest-friendly manner.
• Carry trays from service areas to banquet rooms.
• Inspect tables and chairs.
• Clean up and tear down after events end. Clear tables.
• Maintain and stock supplies, i.e. sugar bowls, salt and pepper shakers, and condiments.
• Maintain a clean and orderly work area.
• Follow safety guidelines and perform job accordingly.
• Perform other duties as assigned.

Qualifications

Qualifications:

• Must be 18 years of age or older.
• One year banquet food and beverage experience preferred.
• Must be able to pass the Responsible Alcohol Management Program (RAMP) Certification.
• This position requires successful completion and passing of the post-offer employment physical exam.

Knowledge, Skills, and Abilities

Knowledge, Skills, and Abilities:

• Must present a guest-friendly attitude, have the desire to serve the public, and have the ability to work cooperatively with others.
• Must be able to work in a fast paced environment and meet deadlines.

Job Demands

Job Demands:

While performing the duties of this job, the employee is required to:

• Constant (67% - 100% of time): Lift (0-10 lbs), Carry (0-10 lbs), Stand, Walk, Reach Forward, Balance, Object Handling, Feel, and Hand Grasp (Simple).
• Frequent ( 34% - 66% of time): Lift (11-35 lbs), Carry (11-35 lbs), Finger, and Hand Grasp (Firm).
• Occasional (1% - 33% of time): Lift (36-50 lbs), Carry (36-50 lbs), Push (0-75 lbs), Pull (0-75 lbs), Sit, Climb Stairs and Ladders, Reach Overhead, Stoop, Kneel, Crouch, Pinch, and Operating Controls.
• Must be able to tolerate temperature fluctuations required to serve outdoor guests.
• Must present a professional image and good personal hygiene.
• Must be able to work flexible and varied hours, including days, nights, weekends, and holidays.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet schedule requirements, which will most likely require evening, weekend, and holiday hours.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Hershey Entertainment & Resorts