Staff Assistant/Student Services

Staff Assistant

Under the general supervision of the Dean of Academic and Student Affairs, the Staff Assistant is responsible for all administrative tasks associated with administering the Veterans Affairs Program and performs a variety of complex tasks in the preparation and maintenance of administrative support services operations. Some work may be in support to the Counseling department.

Examples of duties may include, but are not limited to, the following:

• Evaluates and processes Veterans Affairs documents for the certification of Veterans and verifies current enrollment and eligibility of veterans for benefits.
• Prepares written and oral reports to the Department of Veterans Affairs to meet District/State/Federal requirements.
• Maintains a working knowledge of Federal and State regulations pertaining to the provision of support services to Veterans Affairs students.
• Gives consultation and direction to counselors on VA guidelines and regulations.
• Develops and updates the Veterans Affairs Student Handbook.
• Develops and updates the Veterans Affairs Counseling Guidelines for all college counselors.
• Maintains accurate and accessible files on Veterans Affairs students.
• Develops and maintains database of statistics for the Veterans Affairs Program and Counseling Department for research, evaluation and report writing purposes.
• Develops, monitors and maintains Veterans Affairs Program and Counseling Department operational budgets, including Personnel Action Forms, requisitions, supply invoices etc.
• Works independently to provide technical and clerical support for the Counseling Department.
• Develops and maintains counselor schedule of appointments.
• Maintains accurate and accessible files on equipment and supplies for the Counseling Department.
• Develops and recommends any modification to improve department performance, efficiency and effectiveness.
• Assists in the hiring, training and supervision of temporary staff and students who perform clerical/receptionist duties for the Counseling Department.
• Works closely with the Peralta Community College District, the College and District Admissions and Records Offices, Office of Instruction, Assessment Center, DSP&S, CALWorks, EOPS, the Department of Veterans Affairs and the Bureau for Private Postsecondary and Vocational Education (State Chancellor's Office).
• Operates modern office equipment, i.e. personal computer, CRT, printer, fax machines, multiline telephone and Xerox copier.
• Performs other related duties as required.

Minimum Qualifications:

1. Three (3) years of clerical and technical experience in general office work, or an equivalent combination of training and qualifying experience, which demonstrates the knowledge and ability to perform the duties of the position.
2. Knowledge and proficiency in the operation and use of personal computers utilizing word processing, spreadsheet, and database management software programs (e.g., MS Office Suite-Word, Excel, Access, and PowerPoint), the internet browser, and e-mail.
3. Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of Peralta Colleges' students, faculty, staff and community.

Desirable Qualifications:

• Some experience and benefits of veterans' educational benefits.
• Ability to independently set up, monitor, and track budgets and prepare reports.
• Ability to organize and work independently.

Knowledge of:

• Concepts, techniques, procedures, and other guidelines applicable to the designated area of specialization.
• Administrative and office procedures and practices.
• Proper and correct English usage, grammar, and punctuation.
• Modern office equipment, including familiarity with data entry and retrieval using computer terminals.

Ability to:

• Perform a variety of difficult technical and clerical work related to the designated area of specialization.
• Establish and maintain cooperative relationships with those contacted in the course of work.
• Analyze situations and make decisions in procedural matters without immediate supervision.
• Speak and write effectively.
• Type with speed and accuracy (45 wpm).
• Learn rapidly a variety of rules and procedures relating to the assigned area of responsibility.
• Train and supervise clerical and student personnel.
• Prepare and maintain accurate and complete records and reports.

Supplemental Information:

Important application information and instructions:

Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position.

The employment application must be completed and submitted online. Applicants must list current and past work experience. Do not indicate "See Resume".

Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply.

The following documents are required for this position: 1. Resume 2. References

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the application deadline.

Failure to provide all required documents will result in elimination from the selection process. Official transcripts will be required prior to appointment.

Please note, the District's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.

The successful candidate will be required to undergo a reference/background check (to include a conviction record) and may be required to pass a post-offer pre-employment medical examination including a drug/alcohol screening depending upon job classification. New employees must provide documentation to establish both identity and work authorization. For questions regarding this recruitment, please contact Marshiel Chandra at View email address on click.appcast.io.