Guest Services Driver

Job Description

Job Description

Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life.

ABOUT US
The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.

We are currently seeking a FT Guest Services Driver at the Center for Men in Miami, FL,

JOB SUMMARY

The Guest Services Driver (GSD) reports to the Guest Services Supervisor (GSS) and will drive a van or other assigned vehicle to transport passengers, and pick up and deliver necessary items requested by supervisor for agency business. May be asked to monitor and supervise residents and facility in the absence of Guest Services Assistant or Guest Services Supervisor. Will handle emergencies according to policies and procedures and notify management of unusual incidents at occurrence or immediately thereafter.

CORE DUTIES/RESPONSIBILITIES:

• Conducts routine "Vehicle Check List," at the beginning and close of each day and promptly reports all mechanical or potential problems to Guest Services Supervisor
• Follows Mission policy for accidents, injuries, breakdowns, overheating, etc.
• Transports clients and designated personnel to and from approved appointments utilizing safest, shortest route and takes appropriate steps necessary to assure the safety of all passengers
• Delivers and picks up purchased or donated items. Drives vehicle to other destinations as assigned
• Assists passengers as needed to enter or exit vehicles
• Makes trips to Central Office as directed by supervisor, and delivers mail between locations
• Drives safely and obeys all traffic rules while abiding by the Mission’s safety policy
• Maintains a well-groomed (clothes, hygiene, etc.) appearance
• Maintains a clean, neat vehicle at all times, and washes vehicle(s) weekly
• Monitors and supervises residents and overnight guests throughout the center when acting as staff on duty
• Assists with and/or facilitates orientation for new residents as directed by Supervisor
• When acting as staff on duty, follows all required procedures and guidelines. Serves as role model for residents in areas such as hygiene, manner of dress, demeanor and attitude
• Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events
• Must be in agreement with and sign The Caring Place Statement of Faith
• Performs other related duties as assigned

EDUCATION/EXPERIENCE REQUIREMENTS:

• Requires a High School diploma or GED
• Valid State of Florida driver’s license (4 pt. max)
• Must be a safe, patient and conscientious driver with a satisfactory motor vehicle report (preferably with no points) and be familiar with Miami-Dade County
• Previous driving experience in transporting passengers is a plus
• Must have the ability to work with a diverse population
• Must demonstrate patience and understanding of homelessness and addictions, and be able to interact with residents with compassion and professionalism
• Must be able to read and follow maps
• Must be able to read, write and carry out oral and written directions in English
• Conversational Spanish and Creole highly desirable

PHYSICAL REQUIREMENTS:

• Must be able to sit for extended periods of time
• Must also be able to see, hear and speak, in order to interact with staff and the general public
• Must also be able to move around as needed to perform essential job duties

PERKS AND BENEFITS

• Day off for Birthday/Work Anniversary
• Employee Discounts
• Holidays (12)
• Paid Time Off
• Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)
• Company Paid Life insurance
• 403b Retirement Plan with 3% match

Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.