Tow Truck Operator

Job Description

Job Description

As a tow truck driver at Newhouse Towing, you will be responsible for safely operating a company truck, assisting customers, and completing a variety of roadside and towing services. This position requires strong awareness, reliability, and the ability to stay calm and professional in fast-paced or high-pressure situations.

What You’ll Do

• Perform a daily inspection of your truck before starting your shift
• Respond to dispatched calls and maintain communication with dispatch throughout the shift
• Safely load, transport, and unload vehicles
• Provide roadside services including jump starts, lockouts, fuel delivery, and tire changes
• Greet customers professionally and assist them when needed
• Follow instructions at drop locations and confirm proper vehicle placement
• Complete all required paperwork, including invoices and daily till sheets
• Take required photos and document each call accurately
• Work safely in and around traffic at all times
• Maintain and clean company equipment
• Work as part of a team and support other drivers when needed

What This Job Requires

• Ability to stay calm and make good decisions under pressure
• Strong attention to detail and ability to follow procedures
• Good communication with customers, dispatch, and team members
• Ability to work independently and manage your time effectively
• Physical ability to lift at least 50 lbs and perform hands-on work outdoors in all weather

What to Expect

• A mix of towing and roadside service calls
• A fast-paced environment where calls can vary day to day
• Interaction with customers who may be stressed or in difficult situations
• Responsibility for your truck, equipment, and documentation

Training

• No experience required

Hands-on training provided for the right candidate

Qualified Applicants

• Valid driver’s license with no more than 2 citations within the past 5 years
• Must be at least 21 years old
• Ability to pass a background check (required for insurance and police contract compliance)
• Maintain a valid DOT medical card (or ability to obtain and maintain one)
• Ability to pass pre-employment and random drug screenings
• Reliable transportation to and from work
• Ability to lift 50 lbs and perform physical tasks including bending, squatting, and pulling
• Maintain a clean, professional appearance

Newhouse Towing has proudly served the Portland metro area since 1937. As a family-owned and operated company, we’ve built our reputation on reliability, professionalism, and showing up when it matters most.

We operate 24/7, providing towing and roadside services throughout the area, including work with local agencies and high-priority calls. Our drivers regularly respond to time-sensitive situations where professionalism, clear communication, and the ability to stay calm under pressure are critical.

Our team is known for being respectful, dependable, and efficient—qualities our customers consistently recognize. Many of our calls involve stressful situations, and we take pride in handling them the right way while supporting each other as a team.

This is a fast-paced job that requires accountability, awareness, and a strong work ethic. We provide hands-on training and the opportunity to be part of a company that values reliability and takes pride in doing the job right.

We’re looking for individuals who can represent the company professionally in all situations and be trusted to handle calls independently.

Company Description

Newhouse Towing has proudly served the Portland metro area since 1937. As a family-owned and operated company, we’ve built our reputation on reliability, professionalism, and showing up when it matters most.\r\rWe operate 24/7, providing towing and roadside services throughout the area, including work with local agencies and high-priority calls. Our drivers regularly respond to time-sensitive situations where professionalism, clear communication, and the ability to stay calm under pressure are critical.\r\rOur team is known for being respectful, dependable, and efficient—qualities our customers consistently recognize. Many of our calls involve stressful situations, and we take pride in handling them the right way while supporting each other as a team.\r\rThis is a fast-paced job that requires accountability, awareness, and a strong work ethic. We provide hands-on training and the opportunity to be part of a company that values reliability and takes pride in doing the job right.\r\rWe’re looking for individuals who can represent the company professionally in all situations and be trusted to handle calls independently.