Testing Assistant

Testing Assistant

This is a district-wide position and may require work to be performed at multiple campuses or locations as needed.

The Testing Assistant provides professional administrative support in coordinating and delivering a variety of standardized testscomputer-based, manual, and onlinethrough the Hill College Testing Center. This position ensures the smooth operation of daily testing activities, assists with scheduling and recordkeeping, maintains testing security, and contributes to the overall efficiency and effectiveness of departmental functions.

Department: Student Experience

Reports To: Director of Testing Center

Pay Classification: Part-Time

FLSA Status: Non-Exempt

Minimum Required Education: High school diploma or equivalent

Associate's degree preferred

Minimum Required Experience: Two years of clerical or administrative support experience

Preferred: Work experience in secondary or higher education and experience in testing administration, guidance, training, or advising

Core Duties and Required Knowledge: Perform general administrative tasks including scheduling, filing, maintaining files, ordering supplies, and greeting students, staff, and visitors. Coordinate appointments, answer direct calls, and prepare correspondence. Assist in departmental projects, services, and activities related to the Student Services division. Process purchase requisitions, invoices, and budget-related documents. Support student recruitment, retention, and success through accurate information and referrals. Assist students with admissions, course changes, and assessment processes. Maintain records and enter data into Jenzabar, Docubase, or other Hill College systems. Serve as a test examiner and proctor exams offered through the Testing Center. Ensure test material security and follow established Testing Center procedures. Notify supervisor of testing irregularities or security issues. College admissions, registration, and testing procedures. General office practices, including records management and customer service. Microsoft Office applications (Word, Excel, Outlook) and office equipment operation. Hill College mission, vision, and policies. Jenzabar or comparable student information systems. Compete NCTA certification within two years of employment.

Strategic Vision and Program Development: Contribute to the Testing Center's mission of promoting academic excellence, integrity, and student success. Assist in the development and implementation of improved procedures for testing operations, scheduling, and student services. Participate in institutional initiatives that enhance student engagement and access to academic resources.

Collaboration: Work effectively with faculty, staff, and administrators to coordinate testing activities. Communicate regularly with other departments and external testing partners to ensure compliance and service quality. Serve on institutional committees and workgroups as assigned. Demonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for all.

Demonstrated Attributes: Strong organizational and multitasking skills with attention to detail. Professional communication skills, both written and verbal. Exceptional customer service and interpersonal skills. Ability to maintain confidentiality and handle sensitive information responsibly. Demonstrated initiative and commitment to continuous learning and improvement. Reliable, adaptable, and team-oriented with a positive attitude. Upholds Hill College's values, policies, and standards of conduct.

Other Information: Must possess a valid Texas driver's license. Travel between Hill College locations may be required. Occasional evening and weekend work required during peak testing periods. This is a security-sensitive position.

Physical Requirements: Light work; exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg controls requires exertion of force greater than that for sedentary work.