Security Officer

Security Officer

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque Medical Center is a 25-bed critical access hospital, which provides a vital lifesaving link to rural communities in Clayton County and surrounding areas through ambulance and emergency services. MercyOne is committed to providing quality, personalized and safe health care close to home. The emergency department is staffed 24 hours a day, seven days a week with board certified physicians and advanced level practitioners who are well-trained to treat emergency needs. MercyOne Dubuque Medical Center is certified as a Level IV Trauma Center by the Iowa Department of Public Health.

Join the MercyOne Family! We are looking to hire a Security Officer!

As a Security Officer at MercyOne, you will take an active role in the Security Management Program which provides for the safety and wellbeing of all individuals associated with the facilities of MercyOne Medical Center (MMC). Assists patients and visitors with directions and information. Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values.

According to prescribed procedures, patrols various areas of the Hospital facilities and grounds and acts to deter loss of hospital, associate, patient and visitor property, by intercepting unauthorized individuals and investigating unusual incidents. Assists to maintain order as needed. While on patrol, examines doors, windows and gates to ensure they are secure, inspects equipment and machinery to ascertain if tampering has occurred and reports all irregularities.

The Security Officer also provides for various lower-level maintenance activities to be accomplished.

• Provides various security-related services in a professional and courteous manner.
• Provides protection to Mercy Medical Center, its equipment and supplies against hazards of fire, theft, damage, or other unsafe or illegal situations.
• Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigate unusual occurrences and to deter possible theft, vandalism and physical violence and to detect unauthorized vehicles or persons on Medical Center property. Intercepts unauthorized individuals on hospital grounds.
• Enforces MMC's parking policy in a fair and equitable manner.
• Checks to ensure hospital entrances, doors, gates, and windows are securely locked and inspect equipment, machinery, alarms, and sprinkler systems and so forth to ensure it are properly working. Notifies appropriate personnel of problems as necessary
• Demonstrates ability to manage a security related incident if warranted and investigate incidents thoroughly in order to obtain related evidence necessary to provide documentation.
• May participate and/or assist in the management of non-physical and physical situations involving patients, visitors, staff, etc. using de-escalation techniques, while remaining calm, exercising judgment, and avoiding unnecessary physical force and abusive language to ensure the safety of all concerned. This will potentially involve holding/restraining individuals who may be violent in nature. Assists clinical staff in the application of clinical restraints. Able to converse with patients of all diagnoses for extended period of time.
• Responds to stat calls regarding campus emergency situations, fire, theft, endangerment of life and property, Dr. Strong, Code Silver, suspicious activity as required.

Schedule:

• Full time 1.0 (40 hours per week)
• Night Shift

General Requirements:

• Previous experience in private security, public law enforcement, or military duty extremely helpful but not essential. Some on-the-job training will be provided.
• In lieu of associate's degree in criminal justice, 2 – 4 years of previous related experience.
• Driving is a requirement. A valid driver's license and proof of insurance must be maintained throughout employment.
• Must be able to demonstrate a good driving record verifiable with the DMV in the applicant's state of residence.
• Demonstrates general working knowledge of computers and department specific software (i.e. HealthStream, Microsoft Office Suite - Word, Excel, Outlook; internet/intranet; work order system; and building maintenance software.

Education:

• High school graduate or equivalent required.
• Associate's degree in criminal justice preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.