Automotive Service Manager

Job Description

Job Description

Service Manager

Company: Dann's Discount Auto Sales & Service

Location: Tulare, CA

Employment Type: Full-Time

Compensation: $84,000 – $150,000 / year

Job Summary

Dann's Discount Auto Sales is looking for a highly organized Service Manager to run day-to-day shop operations. You'll keep the service department efficient and on schedule, lead and develop a team of technicians and service writers, and ensure every vehicle moves through the shop quickly and correctly. This role is ideal for someone who thrives on structure, accountability, and hands-on automotive know-how.

What You'll Do

• Organize and manage daily shop workflow, technician scheduling, and job dispatching to keep jobs on time and on budget
• Lead, train, and hold accountable a team of service writers and technicians
• Oversee vehicle reconditioning and inspection processes to keep inventory moving efficiently
• Serve as the main point of contact for customers, resolving concerns and maintaining high satisfaction
• Manage warranty claims and vendor/parts relationships
• Train and support staff on BG Products service offerings to drive quality upsell opportunities
• Track shop performance metrics and identify areas for improvement

Must-Haves

• 3+ years of experience managing an automotive service department (independent shop or dealership)
• Strong organizational and time-management skills — able to juggle multiple jobs, staff, and deadlines
• Solid working knowledge of automotive repair, labor operations, and shop logistics
• Proven ability to lead, coach, and hold a team accountable

Nice-to-Haves

• Experience with Tekmetric or similar shop management/DMS software
• Background in reconditioning or used-vehicle retail service
• Experience with BG Products or similar service upsell programs

Benefits

• Medical Insurance
• 401K with company match
• Disability Insurance
• Paid Vacation (up to 2 weeks)
• Professional, fast-paced work environment

Dann’s Discount Auto Sales is a trusted local dealership focused on providing reliable pre-owned vehicles at affordable prices. We believe in treating customers like family and making car buying simple, honest, and stress-free. Join our close-knit team and grow with a company where hard work is valued and every role makes a difference.

Company Description

Dann’s Discount Auto Sales is a trusted local dealership focused on providing reliable pre-owned vehicles at affordable prices. We believe in treating customers like family and making car buying simple, honest, and stress-free. Join our close-knit team and grow with a company where hard work is valued and every role makes a difference.