Manager, Mission Advancement

Job Summary The Mission Advancement Manager is responsible for managing a team that supports different programs within the assigned district that provide services to our participants. Our Mission Advancement Managers are critical in developing partnerships within our communities promoting Goodwill’s services and developing new community-based services. Responsibilities Manages different programs within the districts. Responsible for employee management within the assigned district including hiring, coaching and development, onboarding, training, scheduling, and disciplinary processes. Manages operations and staff at career centers. Responsible for program management and team members providing services to participants. Provide oversight for resources allocated to programs and the efficient and effective utilization of those resources. Provides career development feedback through performance reviews and team staffing. Generates reports, audits files, and performs file maintenance. Interacts with mission partners. Effectively promotes Goodwill’s services. Helps develop community-based services and partnerships. Assists with career portfolio services such as resume and cover letter writing and helping with LinkedIn profiles. Education Bachelor's Degree in Human Services or similar, required. Qualifications At least 1 year of program management, operations management, and/or grant experience required. Experience developing and maintaining external partner relationships. Experience working in compliance (grants and scholarships). At least 1 year of supervisory experience required. Communication skills – written and verbal. Organizational skills with the ability to multitask & make decisions under pressure, understanding deadlines Partnership & Business Development skills Coaching, Development and Leadership Skills Critical Thinking and Time Management skills Customer Service focus Microsoft Office Suite Understanding of Goodwill’s brand and overall brand awareness, and ability to assist with Mission strategy development. Understanding of Goodwill’s relationship with NCWorks and each’s operations Must be able to travel 50-75% Benefits Paid Time Off (PTO) 403(b) Retirement Savings Plan Employee Assistance Program Employee Referral Program Quarterly Incentive Programs (for all retail positions) Corporate Discount Programs Medical Insurance Prescription Coverage Dental and Vision Coverage Flex Spending Accounts (Medical and Dependent Care) Short & Long-Term Disability Life Insurance Tuition Reimbursement EOE. E-Verify Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Goodwill Industries of Northwest North Carolina, Inc.