Automotive Parts Counterperson (Ford Dealership)

Job Description

Job Description

Location: Thoroughbred Ford – Kansas City, MO
Schedule: Full-Time | Monday–Friday + rotating Saturdays
Compensation: Hourly + Commission based on experience

Join a High-Volume Ford Dealership with a Growing Wholesale Operation

Thoroughbred Ford is looking for an experienced Automotive Parts counterperson to support both our retail/service counter and growing wholesale parts operation. We are a fast-paced Ford dealership with a strong service department and an expanding network of wholesale customers.

This role is ideal for someone who understands dealership parts operations, enjoys supporting technicians, and is comfortable managing high-volume wholesale orders for repair shops and commercial accounts.

If you have dealership parts experience and know how to move quickly while staying organized, we want to talk to you.

What You'll Do

• Assist service technicians and advisors with accurate parts lookup and fulfillment
• Handle wholesale parts orders for independent repair shops and commercial accounts
• Manage phone and online orders from wholesale customers
• Provide retail parts support at the counter when needed
• Locate Ford OEM parts using electronic catalogs and dealership systems
• Process special orders, backorders, and returns
• Maintain strong relationships with wholesale customers through accurate and timely service
• Work closely with service staff to keep repairs moving efficiently
• Help maintain organized inventory and proper stock levels

What We're Looking For

•  Automotive dealership parts experience preferred
•  Ford parts experience is a plus
• Experience with dealership systems (SnapOn EPC, CDK)
• Experience handling wholesale parts accounts or high-volume phone orders is a strong plus
• Ability to multitask in a fast-paced dealership environment
• Strong attention to detail and organization
• Professional communication and customer service skills

What We Offer

• Competitive hourly pay plus commission/bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee discounts on vehicles, parts, and service
• Modern dealership facilities
• Stable, long-term employment with a growing dealership
• Union workplace offering the stability and protections of a collectively bargained environment

Why Join Our Team

Our parts department supports both a   busy service shop and a growing wholesale customer base, creating strong earning potential for experienced parts professionals.

We are a   family-owned and operated dealership that recently celebrated 40 years in business, and we take pride in maintaining a stable, team-oriented workplace where employees can build long-term careers. As a union dealership, we offer employees the security of a structured labor agreement while maintaining a professional and supportive work environment.

If you're an experienced parts professional looking for a stable dealership with strong service and wholesale parts volume, apply today.