Lead Engineer, Engineering Support Center (ESC)

IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this job​This job is a member of the Engineering Team within the Integrated Operations Division.​Responsible for providing technical disposition for discrepancies that exceed published manual limits for all line aircraft.What you'll do​Hosts engineering meetings in the absence of or as directed by the ESC Sr. ManagerProvides final approval for engineering documents as directed by the ESC Sr. ManagerServes as a mentor to all ESC engineers and co-opsTroubleshoots chronic aircraft in the fieldConducts major damage assessment and temporary repair development in the fieldIssues inspection Engineering Authorizations (EAs) for emerging safety or compliance issues when timeline is criticalMaintains awareness of all open engineering issues during assigned shiftDelegates open engineering issues as required to ensure prompt resolutionAccomplishes and documents Performance Conversations for each Engineer assigned by the ESC Sr. ManagerLeads the development, substantiation, and issues repairs/approvals for discrepancies that are outside of any existing published limits (only engineering has that authority)Provides engineering work scope for troubleshooting of operational issues to determine root cause and provide corrective actionCreates American Airlines Repair Document (AARD) for recurring aircraft discrepanciesMust be willing and able to work the midnight shift and shift schedules including holidays and weekendsMust be able to travelAll you'll need for successMinimum Qualifications- Education & Prior Job Experience​Bachelor's of Science Degree in Engineering from an accredited college/university4 years working history as an Engineer with aviation experienceFamiliarity with Code of Federal Regulations (CFRs), maintenance programs, Engine Manual (EM), Structural Repair Manual (SRM), Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Fault Isolation Manual (FIM), Component Maintenance Manual (CMM), and Wiring Diagrams (WDM)Must be able to work the midnight shiftPreferred Qualifications- Education & Prior Job Experience​Master's degree in Mechanical/Aerospace Engineering from an accredited college/university10 years working history as engineer with aviation experienceSkills, Licenses & CertificationsKnowledge of Microsoft Office to include Word, Excel, Outlook, etc.In an expedient manner, must be able to prioritize workload, solve problems, substantiate solutions using valid engineering analytical principals, document solutions with good technical writings skills, and verbally communicate solutions throughout the maintenance organizationMust be self-motivated and discipline in work ethicsMust be able to effectively multi-task various work activities to meet the requirements of the operationAbility to work with minimal supervisionAbility to maintain composure in a stressful environmentStrong Customer service focus (internal and external)Works independently and relies on experience to solve problemsProficient understanding of all Maintenance and Engineering policies and proceduresRecognized and sought out as a resource by peers and external groupsPossess good interpersonal skills to work with othersAbility to mediate and resolve conflicts between ESC employees and other departmentsWhat you'll getFeel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.