Customer Account Representative

Account Representative

We are in need of talented and motivated Account Representatives to join our sales team. Successful candidates are oriented toward successful quality project outcomes. Have a desire to improve the life safety, security, and functionality of all project offerings submitted by National Security Door Corp.

An overview of potential position responsibilities may include the following items:

1. Establish new relationships and develop existing relationships with contractors/end users
2. Document costs for sales quote opportunities and create quotations based on leads
3. Update customers about ongoing projects and project status
4. Provide submittal packages, when required, to customers or architects
5. Perform preliminary opening measurements during initial site visits for quoting
6. Conduct on-site visits to gather information about customer needs and project details to create quoted solutions
7. Research product details to determine the best solution for mechanical and electronic security solutions
8. Participate in project design review sessions when requested
9. Attend weekly meetings to discuss progress and sales strategies
10. Coordinate with the purchasing department to confirm material sourcing and pricing on awarded projects

Successful Candidate Qualities:

• Good communication skills.
• Task-driven, customer-oriented self-starter.
• Can work in a team to accomplish projects
• A mind for details and a drive for problem-solving.
• Experience within one or more product lines within our core services.
• Experience with contractors and/or end-user account interactions.
• Willing to pursue statewide opportunities for multiple vertical markets (education, detention, medical, government etc.).
• Willing to help develop, expand, and promote the custom security solutions of National Security & Door.
• Willing to learn about and embrace our core tenets of Life Safety, Security, and Functionality.

Position Technical Requirements:

• High School Diploma or Equivalent.
• Be able to pass a Department of Criminal Justice Background Check.
• Minimum of 1-2 years of related work experience and/or technical training in one of the following areas:
• Architectural hardware
• Hollow metal doors & frames
• Aluminum Storefront systems
• Automatic Doors and Low Energy Handicap Operators
• Access control systems
• Low-voltage wiring for security applications (not Internet, TV, etc.)
• CCTV Systems / Video security systems
• General Computer Skills and comfort in learning new skills
• Able to demonstrate working knowledge of skills.

Other Desirable Experience:

• Locksmith Service
• Background in Construction (Sales or Services)
• Background in Facilities Maintenance/Management

Benefits:

• Paid personal leave
• Company-subsidized employee health insurance
• Employee-paid family health plans available
• Company-provided life insurance
• 401 (k) Matching Plan
• Use of company-provided vehicles

Compensation:

• This role is a salary-plus performance-based commission position. Qualified Account Representatives receive a base salary annually based on experience and are paid commissions as projects are invoiced.

For individuals looking to get a start in sales but who do not have the required experience, please inquire about our Inside Sales Support position. This is an entry-level position designed to act as an introduction to the industry and the company. Inside Sales Support is a base-plus-commission role with an emphasis on learning and training in the commercial door, hardware, and security industry.