VIP Host - Citizens House of Blues Boston

What This Role Will Do Be present at every show to upsell available VIP inventory to concert patrons. Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue. Provide assistance for VIP clients regarding the timing of their arrival and concert times. Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage. Coordinate operations on night of shows with Ops Director, servers and security. Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs. Maintain articulate vocabulary with the ability to adapt and socialize with current audience. Maintain exemplary and professional grooming standards. Required to occasionally work Special Events that are scheduled throughout the venue. What This Person Will Bring High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Experience in selling to high-end, VIP clients Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule Physical Demands/Working Environment Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants, regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis. #J-18808-Ljbffr Dormont Manufacturing Co