Executive Director - Jacksonville, FL

Executive Director, Northeast Florida Chapter

This Executive Director position is based in Jacksonville, FL. Joining The American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

We are currently seeking a professional, innovative and enthusiastic Executive Director for our Northeast Florida Chapter, based in Jacksonville, FL. The Northeast Florida Chapter of the American Red Cross serves over 1.5 million residents in Baker, Clay, Duval, Flagler, Nassau, Putnam and St. Johns counties.

This position involves very little operational responsibility. It is an external-facing position. It is a huge plus if the successful candidate has established connections within the community.

The Chapter Executive Director (ED) serves as the primary community facing leader and facilitator for the American Red Cross at the chapter level. As a facilitative meta-leader, the ED, in partnership with functional supervisors, convenes, aligns, and empowers cross-functional teams and external partners to deliver core services, deploy secondary services where needed most, and strengthen community resilience. The ED represents the organization publicly, leads collaborative chapter planning with and alongside the community, and stewards strategic relationships to achieve regional program, revenue, volunteer recruitment & engagement, blood collection, and community engagement goals.

This role is not eligible for relocation assistance.

Community Leadership & Representation

• Primary community facing leader of the American Red Cross – maximizing presence, connectivity, and recognition of Red Cross contributions in the community.
• Span organizational boundaries and bridge silos for coordinated community response ("unity of effort").
• Ensure upward, downward, and outward connectivity—coordinating stewardship across Programs, Communications, and Fundraising.

Chapter Planning & Regional Framework

• Participate as a member of the Regional Leadership Team to support achievement of regional program, revenue, volunteer recruitment & engagement, blood collection, and community engagement goals.
• Lead the chapter planning process and drive progress toward plan objectives. Convene and align cross-functional teams and external stakeholders across sectors (government, nonprofit, business, faith) to co-create chapter plans with shared outcomes, roles, and accountability.
• Use data and community voice to prioritize where secondary services are deployed to close gaps, strengthen resilience, and improve equity of access to Red Cross services.

Revenue & Fundraising

• Lead the chapter in supporting the achievement of the region's revenue targets –
• Meet the assigned individual fundraising target which includes:
• Meet the annual chapter board members' give and get campaign goals,
• Maintain assigned donor accounts as defined by the Regional Executive and CDO.
• Actively participating in influencing fundraising in conjunction with the Chief Development Officer.
• In partnership with the CDO, recruit, develop, and support philanthropy committee members who have philanthropic influence in the community and will actively play a leadership role in fundraising.

Strategic Relationships & Elected Officials

• Manage a portfolio of strategic relationships: local elected officials, key community leaders & stakeholders. Specific outcomes are defined with RE.
• Serve as a member of the Elected Officials Liaison Network. Support disaster responses locally, regionally, and nationally consistent with ConOps.

Board Governance & Development

• Develop, support, and ensure the success of the Chapter Board of Directors in support of the Red Cross mission.
• Manage and ensure the board meets published board guidance for membership.

Volunteer Leadership

• Develop, lead, and manage a cadre of community volunteer leaders who serve as the face of the Red Cross in assigned territories.
• Support mission capacity building by developing and stewarding key community partnerships and support recruitment of volunteers.

Team Member Partnerships

• Serve as a partner team member to Communications and Fundraising teams to align messaging, stewardship, and campaign execution.

What You Need To Succeed

• Education: Bachelor's degree required.
• Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
• Management Experience: NA
• Skills & Abilities: Ability to work on a team.
• Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined.

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Benefits For You

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.