FOH Server/Cashier NO LATE NIGHTS

FOH SERVER/CASHIER

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/Cashier maintains consistent customer service focus, always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome and consistently follows high standards of service.

RESPONSIBILITIES

Demonstrates strong comprehension of the menu, including recipes, allergens, and dietary restriction workarounds. Processes Guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy, while upholding register dialogue. Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required. Places food to Guests, circulates the dining room for service opportunities, pre-busses and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant. Maintains clean floors, busses, washes dishes, cleans and restocks bathrooms, wipes windows, and maintains overall cleanliness of the restaurant. Processes Guest orders at the register, simultaneously pours beverages, answers questions about the menu, and keeps the front counter area clean and organized. Restocks the ice bin, dries and cleans tumblers, and glassware. Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels. Performs other tasks as assigned.

SKILLS AND QUALIFICATIONS

FOH Server/Cashier must exercise the following qualities and skills: Strong customer service personality and skills. Prior experience in a customer service or restaurant environment (preferred). Ability to remain calm under pressure in a fast‑paced environment. Reliable transportation and punctuality, with a positive attendance record. Ability to work a flexible schedule, including weekends, holidays, and evenings. Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co‑workers. Current Food Handlers Card or ServSafe Certificate.

PREVIOUS EXPERIENCE

A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred. #J-18808-Ljbffr Sessions West Coast Deli