Logistics Operations Specialist

GOFO collaborates with leading Delivery Service Providers (DSPs) to deliver exceptional last-mile delivery services. We ensure reliable, cost-efficient parcel deliveries with real-time tracking and optimized routing. By leveraging advanced technology, we streamline the delivery process, enhancing transparency and flexibility. Responsibilities Efficiently sort and organize packages by zip code for timely delivery by Delivery Service Partners (DSPs). Conduct training sessions for temporary workers on sorting procedures and best practices to enhance efficiency and accuracy. Collaborate with DSPs to effectively resolve delivery issues and ensure customer satisfaction. Identify and establish potential partnerships with new DSPs to expand our delivery network. Perform routine equipment maintenance and repairs as needed to maintain operational efficiency. Maintain accurate inventory records and conduct regular stock checks to ensure inventory integrity. Ensure compliance with safety regulations and OSHA guidelines to foster a safe working environment. Keep the warehouse clean, organized, and well-maintained to promote efficiency and safety. Coordinate truck dispatch and ensure smooth delivery operations, minimizing delays and disruptions. Design and implement efficient delivery routes for drivers to optimize delivery times and fuel efficiency. Track and manage exception cases, including damaged, lost, or delayed parcels, to mitigate risks and maintain service quality. Work closely with relevant teams to resolve issues proactively and ensure high levels of customer satisfaction. Undertake any other tasks assigned by management to support warehouse operations and company goals. Other tasks assigned. Requirements A degree in Logistics, Supply Chain Management, or a related field. Previous experience in a warehouse or similar environment is preferred. Strong attention to detail and exceptional organizational skills to manage complex tasks effectively. Basic computer skills for inventory management purposes, including proficiency in relevant software. Knowledge of warehouse safety procedures and OSHA regulations to ensure compliance and safety. Fluency in English to communicate effectively with a diverse team and client base. Work Schedule Morning shift from 6 AM to 3 PM. Locations Pittsburgh, Delaware, Syracuse, Buffalo, East Hartford, Maryland and other cities across the Eastern United States. Seniority Level Entry level Employment Type Full-time Job Function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr