Automotive Service Manager

Automotive Service ManagerLead a High-Performing Automotive Repair TeamJoin the Precision Tune Auto Care Team! For over 50 years, Precision Tune Auto Care has built a reputation for honesty, quality repairs, and outstanding customer service. As a locally owned and operated independent automotive repair shop backed by a nationally recognized brand, we provide complete vehicle maintenance and repair services—from oil changes and diagnostics to brakes, suspension, A/C, engine repairs, and more.We're looking for an experienced Automotive Service Manager who is passionate about leading people, delivering exceptional customer experiences, and growing a successful automotive repair business. If you thrive in a fast-paced environment, enjoy coaching employees, and take pride in building customer relationships, we'd love to meet you.What We OfferCompetitive salary with weekly performance bonusesEmployer-paid Medical InsuranceDental and Vision InsurancePaid Time Off (PTO)Five Paid HolidaysClosed evenings and SundaysOngoing training and career advancement opportunitiesEmployee discounts on automotive servicesStable, year-round employment with an established companyPosition SummaryThe Automotive Service Manager is responsible for the day-to-day operation of the repair shop while creating an exceptional customer experience and achieving sales and profitability goals. This position leads the service advisors and technicians, oversees workflow, maintains shop efficiency, coaches team members, and ensures repairs are completed accurately and on time. The ideal candidate is a strong leader who can motivate a team, develop employees, build customer trust, and drive business growth.ResponsibilitiesLead, coach, and develop service advisors and techniciansDrive sales while maintaining an outstanding customer experienceSchedule and manage shop workflow for maximum productivityMonitor daily sales, labor, gross profit, and key performance indicatorsReview repair recommendations for accuracy and valueEnsure repairs are completed safely, correctly, and on timeHire, train, and develop team membersMaintain inventory and control operating expensesBuild relationships with fleet customers and local businessesHandle customer concerns professionally and resolve issues promptlyMaintain compliance with safety, environmental, and company standardsPerform opening and closing manager responsibilitiesCreate a positive team culture focused on accountability, communication, and resultsQualificationsPrevious experience as an Automotive Service Manager, Shop Manager, Assistant Manager, Service Advisor, or similar leadership roleAutomotive repair industry experience requiredStrong leadership and team-building skillsExcellent customer service and communication abilitiesSales-oriented mindset with the ability to educate customers—not pressure themAbility to read repair orders and understand vehicle maintenance recommendationsStrong organizational and time management skillsBasic computer proficiency and point-of-sale experienceValid driver's license with a clean driving recordPreferred QualificationsASE certifications are a plusExperience with shop management softwareExperience managing technicians and service advisorsFleet account management experiencePhysical RequirementsLift up to 50 pounds without assistanceFrequent standing, walking, bending, reaching, and climbingAbility to safely operate customer vehiclesComfortable working in both office and shop environmentsWhy Join Precision Tune Auto Care?At Precision Tune Auto Care, we believe our people are our greatest asset. We invest in training, provide opportunities for advancement, and foster a team environment where hard work and leadership are recognized and rewarded. If you're ready to lead a successful automotive repair team and make a real impact, apply today.Precision Tune Auto Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.