Victim Services Program Manager

DEPARTMENT: Family Services PROGRAM: DV CalWORKs/Cal OES Programs STATUS: Full Time: Non-Exempt REPORTS TO: Dir. of Family/Comm. Svcs.

HOURS PER WEEK: 40

SALARY RANGE: $75k-$85k per year LOCATION: Bell Gardens, CA

POSITION SUMMARY:

The Victim Services Program Manager oversees daily operations of CalWORKs and Office of Emergency Service Programs. Directly supervises staff and volunteers and ensures contract compliance and quality assurance. This role sustains program services through effective grant writing, proposal submissions, and renewals. The ideal candidate will demonstrate a high level of attention to detail. Direct client support may be required.

DUTIES AND RESPONSIBILITIES:

Ensure contract compliance and quality assurance. Supervise staff, interns, and volunteers. Prepare for and facilitate internal and external audits/site visits. Monitor caseloads and productivity. Provide program and didactic training. Develop and implement grant proposals and renewals. Ensure agency and program policy compliance. Prepare program reports and documentation. Collaborate with stakeholders and agencies. Monitor program budget and fiscal documentation. Conduct performance evaluations. Attend agency-wide, program and other community meetings. Provide direct client services as needed. Link clients to legal and advocate services. Ensure that legal and ethical standards are met for clients. Participate in case reviews and consultations. Maintain client records. If licensed, provide clinical guidance and supervision of staff and interns. Perform related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of risk factors including domestic violence, substance abuse, mental health issues. Familiar with basic social work principles and values. Understanding the criminal justice system is beneficial. Strong communication, writing and organizational skills. Ability to exercise independent judgment. Bilingual (English/Spanish) is highly desirable.

EDUCATION AND EXPERIENCE:

Master’s Degree in Social Work, Marriage and Family Therapy or related field. Minimum two years’ experience in direct services for diverse, low-income clients Familiarity with community resources and minority populations (e.g., people of color, LGBTQ+ community, male victims, etc.) Experience with victims of crime, domestic violence and/or other types of trauma.

LICENSING/CERTIFICATION REQUIREMENTS:

Daily driving is required. Must provide your own vehicle, valid California Driver’s License and proof of full insurance coverage. Forty (40) Hour Domestic Violence certification, highly desired. Negative tuberculosis screening. We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job. Work in moderate noise levels and non-smoking environment Ability to occasionally lift and/or move up to 25 pounds independently Frequently involves sitting, standing, walking, squatting, bending, and climbing stairs (as needed) Occasionally may be required to stoop, kneel, crouch, or crawl Must be able to speak and hear clearly to communicate effectively Constantly operates a computer, keyboard, and other various office machinery Majority of job duties are performed onsite; however, visits to different sites may be required In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

COMPENSATION:

In accordance with California law, the expected pay range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law. Human Services Association is an Equal Employment Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic as defined by applicable federal, state, and local laws. Application Process Thank you for your interest in Human Services Association. To apply for this position, please click the button below, which will open a prepared email in your default email program. Simply attach your resume in .PDF or .DOC format to the email and click "send." Resumes that are not in .PDF or .DOC format will not be considered. Please do not delete, change, or add more details to the email subject line. If the position you are applying for has specific education, licensing, or certification requirements, please submit your unofficial transcripts and credentials alongside your resume. If you experience difficulties sending your email via the button below, please send your resume to View email address on click.appcast.io and include 25FS6 Victim Services Program Manager in the subject line. We will review your background, and if the role is a match to your skills and experience, we will reach out to you to discuss next steps. Any questions regarding this position or the application process should be directed to Human Resources at View email address on click.appcast.io . Human Services Association is an Equal Opportunity Employer and is committed to complying with all applicable laws providing equal employment opportunities. In addition, we complete criminal background checks via Live Scan method (fingerprinting) on all new hire employees. #J-18808-Ljbffr Human Services Association LA