Customer Service Specialist

Schedule: Monday-Friday, 9:00 AM-4:00 PM Job Summary Our Client in Haddon Heights, NJ is seeking a Client Experience Associate to join their team. This is a full-time temp-to-hire opportunity paying $24.00-$25.00 per hour. The ideal candidate will have strong organizational and communication skills, a professional and welcoming demeanor, and the ability to support daily office operations while providing exceptional client service. Responsibilities Front Desk Support: Provide consistent front-desk and telephone coverage during office hours and serve as the first point of contact for clients and visitors. Client Service: Welcome clients and visitors, answer incoming calls, gather information, and direct requests to the appropriate team member. Calendar Management: Schedule client meetings and maintain advisor, team, and conference room calendars. Appointment Coordination: Send meeting confirmations, reminders, and related appointment information. Office Administration: Maintain office appearance, organization, supplies, and overall functionality. Conference Room Setup: Prepare and reset conference rooms for client and team meetings. Mail Handling: Receive and distribute mail, packages, and deliveries. Check Processing : Receive, document, secure, and deposit or forward checks according to company procedures. Technology Support: Assist with routine website updates and serve as the primary contact for basic office technology issues while coordinating with outside vendors when needed. Project Coordination: Track client and office requests, facilitate communication between team members, and assist with office projects, client events, and vendor coordination. Requirements Customer Service Skills: Professional, friendly, and confident demeanor when interacting with clients in person and over the phone. Communication Skills: Strong verbal and written communication abilities required. Organizational Skills: Excellent organizational, time management, and multitasking skills required. Attention to Detail: Strong attention to detail with the ability to follow through on tasks and assignments. Confidentiality : Ability to exercise discretion and good judgment when handling confidential information. Technical Skills: Proficiency with Microsoft Office Suite, email systems, calendars, CRM platforms, and other office technology required. Problem-Solving Skills : Proactive approach to identifying and resolving issues while keeping office operations running smoothly. Experience: Previous experience in office administration, client service, hospitality, financial services, or a professional services environment preferred. Why Join J & J? J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms. Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J's Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional. Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus. #J-18808-Ljbffr