Senior Solution Consultant - Airline Operations (Crew)

Job Description

Senior Solution Consultant - Airline Operations (Crew)

Location: Flexible / Customer-facing

Shape the Difference that Sells

About Flightscape

Flightscape is a wholly owned subsidiary of CAE, specializing in integrated decision‑support and optimization software for airline operations control centers, airports, and airline in-flight service units.

About the Role

We are looking for a passionate Senior Solution Consultant - Airline Operations to join our team and drive growth. This role sits at the intersection of sales, technology, and delivery, reporting to the Manager of Sales Engineering. It combines strong customer engagement skills with deep solution expertise.

As a Sr. Solution Consultant, you will act as a trusted advisor throughout the sales cycle—comprehending individual airline challenges, leading software demonstrations, shaping pinpoint solutions, and ensuring smooth handovers to delivery teams. Your work will directly influence deal quality, customer satisfaction and win rates–continuously advancing Flightscape’s position in the market.

Why You Should Join Us?

• You are an airline operations crew scheduling expert who always wanted to drive efficiencies with latest state, unique software and service solutions
• You enjoy uniting cross-functional, globally spread teams for one joint goal
• You know how to form, scale, and deliver optimal solutions

What You Will Do

• Lead discovery and translate complex business, technical, and change-related requirements into scalable, value-driven solution strategies
• Design and deliver high-impact product demonstrations, proofs-of-concept, and technical deep-dives
• Build trust with end users, managers, and c-level stakeholders through a consultative, insight-driven approach
• Partner with account executives to influence deal strategy and improve win outcomes
• Ensure successful transition from pre-sales to post-sales by aligning on success criteria
• Develop reusable demos, frameworks, and technical assets to scale team effectiveness
• Collaborate with sales, product management, delivery and service units to surface customer feedback and influence product direction
• Role requires 30–50% international travel throughout North and Latin America

Who You Are

• 5+ years of airline operational knowledge, preferably in Operations Control Center (OCC) crew roles; multiple domain experiences considered a plus
• Strong ability to translate customer needs into clear, holistic and value-oriented solutions
• Confidence leading customer-facing activities such as software demos, Proof of Concepts (PoC), and workshops
• Excellent communication and compelling presentation skills for end users, managers, and c-level stakeholders
• Commercial mindset with an understanding of deal qualification, profitability, and scalability
• Ability to work with cross-functional, cross-cultural, and cross-geography teams
• Fluent in English in writing and speaking, Spanish language considered a plus
• Prior experience in sales, sales engineering, or consulting, ideally within software or technology-driven environments considered a plus
• Candidates may be located in alternate locations (Canada, US & Latam) if they can regularly commute to one of our training centers.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time.

• Occasionally ascends or descends ladders, stairs, scaffolding, ramps, and poles.
• Occasionally moves in different positions in tight or confined spaces.
• Constantly remains in a stationary position, standing or sitting.
• Occasionally moves about to accomplish tasks or travel.
• Occasionally adjusts or moves objects up to 20 pounds.
• Constantly performs repeating motions involving wrists, hands, and fingers.