Account Manager

Job Description

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

As an Account Manager at Gene's Chrysler Center AK, you will be responsible for managing existing client accounts from previous vehicle purchases. This role involves maintaining strong customer relationships through consistent and proactive communication using phone calls, emails, and CRM systems to ensure client satisfaction and retention.

Responsibilities

• Manage and nurture existing client accounts to foster long-term relationships.
• Utilize phone and CRM systems effectively for calling, emailing, and following up with clients.
• Respond promptly to customer inquiries and provide solutions to their needs.
• Coordinate with sales and service departments to support client needs and enhance their experience.
• Maintain accurate records of all client interactions and transactions in the CRM system.

Prerequisites

• Prior experience in a BDC (Business Development Center) or customer-facing account management role is preferred.
• Excellent communication skills, both verbal and written.
• Proficiency with CRM systems and telephone etiquette.
• Strong organizational skills with attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Compensation of $22.00 per hour, paid semi-monthly.
• Monthly tiered bonuses for performance.
• 401k, paid vacation, health insurance and other benefits available.
• Opportunity to work with a reputable company in the automotive industry.
• Supportive team environment focused on employee growth and success.

About the Company

Gene's Chrysler Center AK is a trusted automotive dealership located in Fairbanks, AK. We pride ourselves on delivering exceptional service and quality vehicles to our customers. xhyhwjd Join our team and be part of a company committed to excellence and customer satisfaction.