Education and Outreach Facilitator

Education and Outreach Facilitator

This position is responsible for managing providing educational programs and services to the Rhode Island community. Programs and services aim to extend the life of the Central Landfill through waste reduction, reuse, recycling and composting. Qualified individuals will possess strong public speaking skills, be able to communicate effectively with different age groups, and have an interest in Resource Recovery's operations and programs. This part-time position requires a flexible schedule, with weekly hours ranging anywhere from four to 20, including some evening and weekend work.

Duties and Responsibilities:

• Provide tours of Resource Recovery's waste management facilities
• Deliver educational presentations on waste reduction, reuse, composting, and proper disposal
• Conduct community outreach (tabling at events, etc.,) about Resource Recovery's free programs and services.
• Performs other related duties as assigned by management.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Qualifications:

• Fluent in English, with strong preference for bilingual candidates (English – Spanish)
• Comfortable meeting and interacting with new people.
• Outgoing – willing to visit community groups with information about free programs and services.
• Excellent communicator – able to think on your feet and maintain professionalism at all times.
• Ability to speak comfortably before small and large groups of people of all ages.
• Display comfort with diverse groups of people under a variety of circumstances.
• Capable of learning new material and willing to spend time learning about Resource Recovery.
• Self-directed and able to work independently.
• Proficient with Microsoft Outlook for communicating.
• Proficient with Microsoft Word and Excel a plus
• Proficient with using various virtual platforms (i.e. Zoom, GoToWebinar, Google Meet, etc.,) to host presentations a plus.
• Must have a valid driver's license and vehicle for travel.
• Must be age 18 or older.
• Associate degree in environmental science, education, public policy, public relations, or related field a plus.

Competencies:

1. Ethics/Integrity - Reliable in carrying out instructions and performing assignments. Wiling to take on responsibilities and be accountable. Treats others with dignity and respect. Works to prevent accidents, injuries, and theft. Lives up to commitments. Is honest is all dealings.
2. Dependability/Reliability - Sets and observes own priorities for best use of time and meets deadlines. Adequately prepares equipment and work area to perform daily tasks. Completes required inspections of equipment and reports issues timely. Observes safety rules and practices. Aware of surroundings and diligent in keeping a safe working environment. Readily reports incidents and near misses. Engages in good housekeeping practices and takes proper care of equipment and tools.
3. Productivity - Understands work methods, practices, and techniques, and is proficient. Understands tasks or projects and plans and organizes work to be more efficient. Consistently maximizes productivity without sacrificing quality. Is attentive to details of assignments and surroundings. Works independently, without the need for close supervision. Anticipates needs and seeks additional tasks as time permits.
4. Initiative - Observes assigned work hours, breaks, and punches. Demonstrates regular and punctual attendance on a consistent basis. Meets commitments to working overtime. Asks questions when needed. Perseveres in the face of obstacles. Challenges oneself to improve. Challenges the status quo and volunteers' recommendations based on sound logic. Takes action, seeks new opportunities, strives to see projects to completion.
5. Customer Service - (Internal and External) Understands customer requirements, expectations, and needs. responds appropriately and timely. Treats all customers uniformly and consistently with respect and honesty. Clearly and tactfully communicates with customers, supervisors and peers. Looks for ways to provide more value to customers and improves processes. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
6. Teamwork – Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. Works well with both peers and supervisors towards common business goals. Maintains composure and performs appropriately under pressure. Flexible and adaptive team plater. Contributes toward achieving group goals. Collaborates with others in problem solving. Demonstrates positive behaviors.

Physical Demands and Work Environment:

• Occasionally exposed to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually loud
• The employee must occasionally life and/or move up to 25 pounds without assistance
• Must be able to communicate with others
• Part time position with hours ranging anywhere from 4 to 20 hours per week, including some evening and weekend hours.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.