Human Resources Manager

Salary : $115,365.95 - $140,228.02 Annually
Location : City Hall, 11930 Cyrus Way, Mukilteo, WA
Job Type: Full-time
Job Number: 2026-00197
Department: Executive
Opening Date: 10/05/2026
FLSA: Exempt
Bargaining Unit: NA


Description


This position is responsible for developing, implementing, evaluating and administering the City's personnel policies, programs, services and systems including the safety and wellness programs. The position is responsible for ensuring organizational principles are applied to employee practices. The incumbent works independently with minimal supervision and reports to the City Administrator.

Essential Duties

• Plans, organizes, controls and directs the Citywide comprehensive human resources, safety and wellness functions and programs including recruitment and selection, benefits, employee relations and development, wage and salary administration, human resource legal compliance, organizational development and strategic planning.
• Performs internal consulting assistance to the City's management and supervisory staff in a variety of areas, including staffing and organization, employee development, disciplinary problems, and other special employment needs. Provides employee consulting assistance for training, career development, and employee relations.
• Responsible for the City's compliance with federal, state and local laws regarding personnel practices, including affirmative action/equal employment opportunity, Fair Labor Standards Act, Family and Medical Leave Act, and Americans with Disabilities Act requirements; responsible for monitoring the City's personnel practices and recommending corrective actions to ensure compliance.
• Reviews and monitors proposed changes to federal, state, and local laws to determine their impact on personnel policies and practices; prepares, coordinates and implements responses and recommendations to the City Administrator for approval and implementation.
• Processes Labor and Industry injury claims, maintains files, and does employee follow-up; documents employee injuries.
• Prepares, maintains, and posts OSHA reports.
• Responsible for the management of the City's benefit programs, including medical, dental and vision insurance plans, employee assistance program (EAP), state and LEOFF retirement plans, deferred compensation, flexible spending accounts and others. May be requested to research and recommend plan changes and/or upgrades.
• Prepares, processes and maintains employee personnel files; prepares documents to notify supervisors/department heads of staff merit reviews; prepares, processes and maintains documents for all personnel changes including promotions, special pay, military leave, Family Medical Leave, resignations including COBRA, exit letter and interview.
• Develops and implements personnel-related services and programs such as training programs, wellness activities, and employee performance appraisals.
• Responsible for preparation and maintenance of the City's Employee Handbook and personnel policies contained therein.
• Coordinates employee recruitment and selection processes, including advertising vacancies and assisting managers in evaluating applications, interviewing applicants, administering employment tests, conducting background checks (or designates an outside vendor to complete background checks), reference checks, and making hiring recommendations.
• Conducts personnel studies such as classification analysis and salary and benefits surveys. Develops recommendations on salaries, increases, pay and benefit practices.
• Writes and updates job descriptions in consultation with management staff.
• Actively participates in weekly Cabinet meetings.
• Conducts employee orientation and exit interviews.
• Develops and implements safety and wellness committees, providing leadership in safety and wellness activities.
• Participates in labor negotiations, responsible for taking notes and tracking the City's contract proposals, maintains files of all collective bargaining agreements, and may be requested to prepare final contract documents.
• Prepares materials for and makes presentations to the City Council regarding Human Resources matters as requested.
• Prepares and maintains a variety of personnel-related records and reports.
• Operates office equipment and software programs.
• Participates in salary surveys as requested by other entities.
• Performs related duties as assigned.

Specific Job Skills and Knowledge of :

• Federal, state and local laws regarding personnel policies and practices, including affirmative action/equal employment opportunity, Fair Labor Standards Act, Family and Medical Leave Act,, and Americans with Disabilities Act requirements, OSHA reporting, Labor and Industries reporting and others.
• Employee benefits and assistance programs.
• Conducting salary surveys.
• HRIS implementation/maintenance.
• City organization, operations, policies and objectives.
• Record-keeping techniques.
• Interpersonal skills using tact, patience and courtesy.
• Public speaking and presentation skills.
• Principles and practice of confidential file maintenance.

Ability to :

• Speak, read and write the English language.
• Direct and implement the operations, services and activities of the Human Resources division.
• Prepare and administer the Human Resources annual budget.
• Communicate clearly and concisely in verbal and written form.
• Research, analyze and evaluate new service delivery methods and techniques.
• Interpret and apply federal, state, and local policies, laws and regulations.

Physical Requirements of the Position :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be required to sit and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl.

Specific vision abilities required by this position include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Employees must be able to perform multiple work tasks at the same time, perform well with frequent interruptions, and tolerate a fairly high level of stress.

The noise level in the work environment is usually moderate from the sounds of telephones ringing, computer use, airplane and traffic noise, and voices. Duties are performed in an office environment. The employee must be able to operate a motor vehicle.

Qualifications
Minimum Qualifications (Education, Experience, Skills) :

Any equivalent combination of education which provides the applicant with the knowledge, skills, and abilities required to perform the job.

Experience, Education and Training :

Bachelor's Degree in Human Resources, Public Administration, Business Administration or related field and four years of technical level or higher human resources generalist experience in one or more functional human resources areas; preferably within a municipal or public sector environment; OR an equivalent combination of education, training and experience to sufficiently demonstrate an ability to perform the work required in the position.

Licenses/Certifications required:

Human Resources certification (SHRM, PHR, PSHRA or similar) or ability to attain certification within 3 years of employment.

Supplemental Information
The Human Resources Manager will have extensive contact with internal staff as well as outside contact with human resources departments in other government agencies. May serve on committees and boards related to the human resources function. Serves as a member of the City leadership team. Communicates with City departments and outside organizations to exchange information and to coordinate activities and resolve issues and/or concerns.

First review of applications will begin October 19, 2026

The City of Mukilteo is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities is provided upon request.
INSURANCE:

Medical Insurance
Choice of Regence or Kaiser Permanente
Employer pays 100% of employee's premium and 90% of dependent's premiums

Dental and Orthodontia
Delta Dental of Washington
Employer pays 100% of employee and dependent premiums

Vision
Vision Service Plan
Employer pays 100% of employee and dependent premiums

Employee Assistance Program
Employer pays 100% of employee and dependent premiums

Life Insurance

Long Term Disability Insurance

Wellness Program

Tuition Reimbursement

Other voluntary plans available
LEAVE:

Paid Vacation
Progressive accrual beginning with thirteen days per year
Paid Holidays
Eleven paid holidays per year
Two paid floating holidays per year
Paid Sick Leave
Accrue eight hours per month
Paid Administrative Leave
Fifty-four hours per year
INVESTMENT AND RETIREMENT PROGRAMS:
Washington State Department of Retirement Systems

457 Deferred Compensation Plans

Flexible Spending Account for Healthcare and Dependent Care
ADDITIONAL:
Flexible work schedules may be available
Free access to the Community Center gym
01


The City's Human Resources Manager must work closely with the Finance Department to accurately implement payroll. Detail your experience working with payroll processing and payroll processing software. Tell us about your experience utilizing an HRIS system.
02


The City of Mukilteo has 5 different union bargaining units. Tell us about your experience in dealing with union contracts, negotiations and a union/management committee. How do you fairly balance the needs/desires of these groups?
03


How do you prioritize competing HR demands when multiple departments, employees, and organizational priorities require your attention at the same time?
04


Describe your experience with employee relations, including investigations, corrective action, performance management, and employee complaints. Provide an example of a complex matter your managed.
05


Describe a situation in which you identified a potential legal, compliance, or organizational risk. What steps did you take to address it?
06


Describe your experience developing or administering compensation structures, salary schedules, or classification systems.
07


Describe your supervisory experience. How do you approach developing employees, holding staff accountable, and addressing performance concerns?
Required Question