Case Coordinator

Children's Home Society of Florida (CHS)

Serving Polk & Highlands Counties | Greater Lakeland Area

Every child deserves a voice. Every family deserves support.

The Case Coordinator is accountable for assessing the risk of abuse and neglect to children, assesses client and family needs, and coordinates CPT services. Overall, the Case Coordinator contributes to CHS's strategic objective of reimagining what HOME means by creating spaces where every child and family is supported and has access to the opportunities they need to pursue their dreams.

Why You'll Love Working at CHS

• Make a Real Impact Your work directly helps protect children from abuse and neglect while supporting families during some of their most challenging moments.
• Meaningful, Mission-Driven Career Join an organization whose purpose is rooted in hope, healing, and strengthening communities across Florida.
• Professional Growth & Development Advance your expertise through specialized training, ongoing learning opportunities, and career development pathways.
• Collaborative Team Environment Work alongside dedicated child welfare, behavioral health, medical, legal, and community professionals committed to making a difference.
• Comprehensive Benefits Enjoy a competitive benefits package with generous PTO, paid holidays, health benefits, retirement options, and more.

What You'll Do

As a CPT Case Coordinator, you'll play a vital role in ensuring children receive the protection and support they need. Responsibilities include:

Advocate for Children's Safety

• Conduct forensic interviews and psychosocial assessments involving allegations of child abuse and neglect.
• Gather family history and assess risks, strengths, and service needs.
• Help determine appropriate interventions and coordinate critical CPT services.

Collaborate with Community Partners

• Work closely with law enforcement, medical professionals, mental health providers, and child welfare agencies.
• Participate in multidisciplinary staffing meetings to ensure coordinated care and informed decision-making.

Serve as an Expert Resource

• Prepare professional reports and documentation that support investigations and service planning.
• Provide court testimony and depositions when needed.
• Educate community partners on child abuse prevention, identification, and intervention.

Make an Ongoing Difference

• Support children and families through sensitive and often complex situations.
• Maintain high-quality records and ensure compliance with professional, contractual, and CHS standards.

We're Looking for Someone Who

• Is passionate about protecting children and supporting families
• Can build trust and rapport with children from diverse backgrounds
• Thrives in a fast-paced environment where every day brings new challenges and opportunities to help others
• Demonstrates strong clinical judgment, professionalism, and compassion
• Works independently while collaborating effectively with multidisciplinary teams
• Values integrity, empathy, accountability, and excellence

Qualifications

Education

• Bachelor's degree in a Human Services-related field from an accredited university (required)

Experience

• Three years of post-bachelor's experience required
• Minimum of one year working with abused and neglected children required

Additional Requirements

• Valid Florida Driver's License within 30 days of hire
• Reliable, insured vehicle with ability to travel throughout the service area

The Difference You'll Make

Every forensic interview conducted. Every family connected to support. Every child who finds safety because of your work.

That's the impact you'll have as a Child Protection Team Case Coordinator at CHS.

Ready to use your skills to protect children and strengthen families? Apply today and help us create brighter futures across Polk and Highlands Counties.

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit