Bilingual Polish Speaking Management Trainee - Harlem Ave

Position Summary Managers control the day-to-day operations of their store, including but not limited to the direction of store operations, finances, personnel management, budgeting, supply place, and generating new business. Our Managers are ultimately responsible for achieving bottom line profit quota goals. Financial Management Store financial results and hitting quotas on all KPI’s. Drive Sales in all sales channels including but not limited to DIY, Business-to-business, acehardware.com, non-retail income, services, and other key categories. Identifies cost-saving opportunities and potential process improvements. Customer Focus Resolve customer issues in a proper and efficient manner. Assist all customers in a professional and timely manner upon entering the retail store. Answer customer telephone calls promptly and in an appropriate manner per company guidelines. Provide knowledgeable assistance to customers with all product lines and services offered by the store. Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working condition. Suggestively sell additional merchandise to the customer, assisting in completing their projects. Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time. Store Operations Provides product feedback to the management, including making recommendations regarding new items to carry or those that should be discontinued. Consults with leadership on the development of their team's strategy. Liaises with district managers to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures a safe environment for employees, customers and vendors by identifying and rectifying hazards, ensuring proper ergonomics and maintaining store equipment in proper working order. Takes inventory counts according to guidelines and assists management with maintaining proper stock levels through appropriate product ordering and inventory parameter maintenance. Ensures proper store signage is always maintained. Human Resources Assures the training, development, and performance of their team’s staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team’s staff positions. Ensures store personnel comply with all established company policies and procedures. Serves as the primary link between their team’s staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other Expectations Participate in Local Community and In-store events. Support Company’s Charitable Fundraising. Ensure they are staying involved in their Community by joining local Chambers of Commerce and participating in local fairs, charities, and other community events. Achieve your stores “key performance drivers.” Scan Rate, Mystery Shop, Customer Survey, Training Hours. Benefits 401(k) matching Bonus Plans Dental insurance Employee Assistance Program Employee discount Flexible schedule Flexible spending account Health insurance Health Savings Account Life insurance Paid time off Paid Training Referral program Retirement plan Short Term Disability Vision insurance Schedule 10 hour shift 12 hour shift 8 hour shift Holidays Monday to Friday Weekend availability Requirements Bilingual - Spanish and English High school diploma or equivalent work experience Effective financial planning and management skills Strong leadership skills and interpersonal communication skills Ability to work in a fast-paced, demanding environment Excellent organization skills Strong written and verbal skills Must have reliable transportation Must be willing to work in a team, as well as independently Sense of urgency and follow through are essential Prior work experience in a retail environment and prior management experience Individual will usually be required to work a minimum of 50 hours per week Physical Requirements Walking: Frequent; Flat surfaces from point to point Standing: Constant; All work performed on feet Sitting: None Stooping: Frequent; To pick up cartons at floor level Reaching: Frequent; To a height of 6 feet Lifting: Frequent; Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably Hand Dexterity: Frequent; Must be able to use at least one hand to operate register and complete paperwork Pushing / Pulling: Frequent; Move hand jacks from place to place Carrying: Frequent; Up to 50 lbs., up to 10 feet, occasionally more Climbing: In-frequent; Stairs in storage rooms; ladders Vision: Constant; Read labels, recognize boxes, safety in working Hearing: Constant; Safety signals JC Licht Ace Hardware is an equal opportunity employer. Salary Range: $20-22/hr #J-18808-Ljbffr JC Licht