Customer Order & Fulfillment Specialist
Axelon
Location: Woodlands, TX
Duration: 6 months Responsibilities:
Duration: 6 months Responsibilities:
- Process and manage customer orders from entry through fulfillment.
- Ensure accuracy and timeliness of order execution to prevent revenue disruption.
- Serve as backup/primary coverage for order management during staffing gaps.
- Monitor order pipeline and proactively resolve delays or discrepancies.
- Coordinate inbound and outbound shipments, including manual pickup creation.
- Support buyers by executing logistics tasks when systems access is unavailable.
- Liaise with internal logistics teams, carriers, and suppliers to ensure smooth delivery flow.
- Track shipments and troubleshoot delivery issues.
- Act as a key support resource for procurement/buying teams.
- Assist with order-related inquiries, shipment status, and issue resolution.
- Cross-functional collaboration with logistics, procurement, and operations teams.
- Identify inefficiencies in order and logistics workflows and recommend improvements.
- Maintain accurate documentation and system updates.
- Support continuity planning to mitigate operational risk (e.g., coverage during absences).
Vacancy posted 1 day ago
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