Team Supervisor

Job Details: Job Location: Princess Anne Norfolk VA - Norfolk, VA 23517, Position Type: Full Time, Salary Range: $63,021.62 - $63,021.62 Salary/year, Job Shift: Any- open to any openings at this time, Job Category: Nonprofit - Social Services, Ready to Lead with Purpose? Join Our Team at Hope House Foundation! Position: Team Coordinator | Location: in the Ghent area of Norfolk Schedule: Monday–Friday, 10 a.m.–6 p.m. | On-Call | Exempt

Team Coordinator

ope House Foundation is seeking a Team Coordinator to provide leadership and support to a team of Direct Support Professionals while helping ensure high-quality, person-centered services for adults with intellectual and developmental disabilities. This role is ideal for someone who enjoys leading others, building strong teams, and making a meaningful impact in the lives of the people we support.

What You'll Do

• Lead, coach, and support a team of Direct Support Professionals (DSPs)
• Foster a positive, accountable, and collaborative team culture
• Coordinate staffing, scheduling, payroll, billing, and documentation
• Ensure quality services and compliance with Medicaid waiver and licensing requirements
• Support individuals in achieving their goals and maintaining active involvement in their communities
• Lead team meetings and support staff development
• Participate in an on-call rotation and provide leadership during emergencies
• Monitor service quality and help drive continuous improvement

What We're Looking For

• Experience providing services to individuals with disabilities or other human services experience
• Previous leadership, supervisory, or team lead experience preferred
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities while maintaining attention to detail
• Commitment to person-centered services and supporting people to live full, self-directed lives
• Valid driver's license and acceptable driving record

Why Join Hope House Foundation?

• Opportunity to lead and develop a dedicated team
• Meaningful work that makes a difference every day
• Supportive and mission-driven culture
• Ongoing training and professional development
• Growth and advancement opportunities within the organization

Benefits

• Health insurance with up to 93% of premiums covered by Hope House (includes vision)
• 100% employer-paid dental and life insurance
• Optional disability, additional life insurance, and flexible spending accounts
• 12 paid holidays plus generous paid leave
• 401(k) and profit-sharing retirement plan
• Training and professional development opportunities

Qualifications: Qualifications – What You’ll Bring to the Role

• Experience in human services or a related field (1+ year preferred in a supervisory or leadership role)
• Strong communication and interpersonal skills, with the ability to lead and motivate a team
• Demonstrated ability to support individuals with developmental disabilities in community or residential settings
• Open to person-centered practices and daily living support strategies
• Ability to maintain confidentiality, remain calm under pressure, and respond to crisis situations professionally
• Strong problem-solving, time management, and organizational skills
• Comfortable using technology for documentation, scheduling, and communication (e.g., basic computer skills, electronic records)
• High school diploma or GED required; Associate’s or Bachelor’s degree in Human Services or related field preferred
• Must have a valid driver’s license, an acceptable driving record, and reliable transportation
• Ability to meet physical requirements of the job (e.g., lifting, standing, walking, assisting individuals)
• Must meet state and agency background check requirements