Field Service Engineers

Field Service Engineers page is loaded## Field Service Engineerslocations: Farmington, CTtime type: Full timeposted on: Posted Todayjob requisition id: R00039570**Duties& Responsibilities:*** May specialize in Tube, Automated Bend Cells, Multi-Axis Systems or other product line.* Provide exceptional customer service.* Clearly and professionally interact with customers.* Work closely with customers and machines to ensure equipment operates within expected tolerances.* Pursue machine diagnosis of our internal Product Support Group (PSG) to repair TRUMPF equipment.* Work carefully with the PSG for technical assistance and provide them with diagnostic feedback.* At times, use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties.* Use electrical and electronic knowledge to help troubleshoot and solve issues. Read and utilize company repair manuals and work orders for assistance with repairs and diagnostics.* Clean, replace or install parts to maintain smooth operation of machinery and equipment.* Assemble, install, align equipment as needed.* Accurately report technical conditions and information of machines to PSG and management.* Interface with cross functional work teams such as applications, sales, engineering, production, etc.* When needed, provide onsite training to customers for operation and/or repair of machines.* Assist other Field Service Engineers as needed.* Receive factory product training and technical service knowledge as needed. Submit organized and helpful service reports for each repair mission.* Help to develop or adjust existing technical documentation.* Up to 100% travel annually.* Must live within one hour of major airport in AZ, CO, CT, IL, MI, OR, or TX.**Requirements:** 2 years of training or experience (as machinist, machine technician, service engineer, or related), or associate degree, in electrical engineering, electronics engineering, mechatronics engineering, mechanical engineering, or related field.**#LI-DNI**TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at View phone number on click.appcast.io or at View email address on click.appcast.io. This contact information is for accommodation requests only and can not be used to inquire about the status of application.[](blob: #J-18808-Ljbffr 231 TUS - TRUMPF, Inc.