Assistant Manager: Lift Experience- Hourly

Assistant Manager: Lift Experience- Hourly

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our Lift Experience team is no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Experience Team Leaders are courteous and efficient guest service champions with a proven ability to lead. This position serves as the primary frontline leader for Lift Experience and Scanners, providing coaching, training, direction, and support while maintaining operational excellence. The Assistant Managers plays a critical role in delivering exceptional guest experiences and fostering a positive team environment.

Job Specifications: Starting Wage: $25.00 -$32.14 Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes

Job Responsibilities: Daily Operations Lead daily lift Experience within assigned areas. Coordinate staffing assignments and support scheduling needs. Oversee opening, operating, and closing procedures for assigned lifts. Ensure operational readiness throughout the day. Employee Leadership Supervise, coach, and support Lift Experience and Scanners. Provide regular feedback, recognition, and performance coaching. Promote accountability and adherence to departmental standards. Safety & Compliance Ensure all employees follow established safety policies and procedures. Maintain awareness of applicable regulations and operational requirements. Identify and address operational hazards and safety concerns. Support emergency response procedures when necessary. Guest Experience Serve as a resource for guest questions and concerns. Resolve guest issues professionally and efficiently. Model outstanding guest service and encourage the same from team members. Collaboration Work closely with Ski Patrol, Mountain Safety, Lift Maintenance, Lift Electrical, and other operational departments. Support department initiatives and operational goals. Other Duties Perform other duties as assigned.

Job Requirements: Required High School Diploma or GED equivalent 1-2 years of lift or mountain operations experience Strong communication and leadership skills Comfortable speaking in front of groups Proficiency with Microsoft applications Ability to safely perform physical job requirements, including assisting guests and lifting up to 40 pounds Preferred Previous supervisory, leadership, or training experience Knowledge of resort lift Experience and guest service standards Experience coaching and developing employees

The expected pay range is $25.00 -$32.14. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.