Lead Carpet Technician

Lead Carpet Technician

Benefits: TeleDoc, Life Insurance, Bonus based on performance, Dental insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, Wellness resources

Job Summary The Lead Carpet Technician is responsible for overseeing carpet cleaning and restoration services, ensuring high-quality workmanship, efficient job execution, and excellent customer service. This role serves as the on-site leader for carpet projects, supporting technicians, maintaining equipment, and upholding company standards, safety protocols, and brand professionalism. Key Responsibilities

• Lead and perform residential and commercial carpet cleaning and restoration services
• Supervise and support carpet technicians on job sites
• Ensure jobs are completed safely, efficiently, and to company quality standards
• Communicate clearly with customers regarding services, expectations, and care instructions
• Set up, operate, and maintain truck mounts and portable carpet cleaning equipment
• Perform pre-inspections and post-job walk-throughs with customers
• Identify carpet types, fibers, stains, and appropriate cleaning methods
• Monitor chemical usage and ensure proper mixing and application
• Maintain cleanliness and organization of vehicles, tools, and equipment
• Enforce safety procedures and proper use of PPE
• Train and mentor new and existing technicians
• Report job issues, equipment concerns, or customer feedback to management
• Complete job documentation, photos, and required paperwork accurately
• Represent the company professionally at all times
• Upsell services

Qualifications & Experience

• Minimum 23 years of carpet cleaning or restoration experience
• Previous leadership or supervisory experience preferred
• Strong knowledge of carpet fibers, cleaning methods, and stain treatment
• Ability to operate truck-mounted and portable extraction systems
• Valid driver's license with a clean driving record
• Ability to lift 50+ lbs and perform physical work throughout the day
• Strong communication and customer service skills
• Reliable, punctual, and detail-oriented

Leadership Expectations

• Lead by example in workmanship, attitude, and professionalism
• Hold team members accountable to company standards
• Proactively solve problems in the field
• Maintain a positive, team-focused mindset
• Take ownership of job outcomes and customer satisfaction

Work Environment

• Residential and commercial job sites
• Exposure to cleaning chemicals, wet environments, and varying temperatures
• Flexible schedule including occasional evenings or weekends

**Other duties may include water/mold restoration assistance when needed. Training & Growth: You will be able to develop overall remediation team and company culture. As a selected team member you are expected to grow over time with increasing productivity and support for each team member. Compensation: $16.00 - $19.00 per hour

Welcome to Voda Cleaning and Restoration!

Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.

At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.

What sets Voda Cleaning and Restoration apart?

1. Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
2. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
3. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
4. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
5. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
6. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
7. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.

So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.

Join us and be a part of something extraordinary! Apply now and become part of a greater mission!