Insurance Customer Service and Sales Rep

$25 per hour

Maine Staffing Group

Job Description
Job Description
Insurance Customer Service Agent / Sales Representative
Pay: $25.00 per hour
Schedule: Monday-Friday, Full-Time
Location: Topsham, ME
Position Overview
We are seeking a highly organized, customer-focused Insurance Customer Service Agent to join our growing team. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to identify sales opportunities while providing exceptional support to clients.
This role combines customer service and sales responsibilities, making it perfect for someone who enjoys building relationships, solving problems, and helping customers find the right insurance solutions for their needs.
Responsibilities
Provide outstanding customer service to current and prospective clients
Answer customer inquiries by phone, email, and in person
Process policy changes, payments, and other account-related requests
Maintain accurate client records and documentation
Follow up with clients regarding policy renewals and coverage needs
Educate customers on insurance products and coverage options
Identify opportunities to cross-sell and upsell insurance products
Assist with generating new business through referrals and sales leads
Work collaboratively with the team to meet service and sales goals
Qualifications
Previous customer service experience required
Sales experience preferred
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Detail-oriented with strong problem-solving abilities
Professional, positive, and customer-focused attitude
Insurance experience is a plus but not required

Vacancy posted a month ago

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