Server/Bartender

Job Description

Job Description

The Rusty Rail Brewing Company is currently hiring servers and bartenders. We seek individuals who understand that servers and bartenders act as the face of a restaurant, influencing customer satisfaction and guaranteeing return visits. At the Rusty Rail, we are not interested in servers who like to give "good" service. We hire staff who strive to give every customer a truly unique experience that they can only find in our restaurant. Primary ResponsibilitiesTake customers' food and drink ordersCollaborate with the kitchen and bar staff for prompt and correct delivery of ordersLearn the menu to be able to recommend appetizers, meals, weekly specials, and drinks (beer, wine, and cocktails)Possess an understanding of key ingredients, especially those related to food allergiesDeliver a memorable dining experience by being exceptionally hospitable, friendly, and knowledgeableResolve all customer issues promptly by being attentive and informing managementTidy tables, clear plates, and keep the dining area neat during serviceEnsure section is cleaned and organized after closingHandle tasks unsupervised, including being able to spot tasks that need to be done, even ones that might not have been assigned by managersHandle money accurately and honestly, using the point-of-sale system (Toast)Communicate well with coworkers and customers, and maintain personable and professional communication at all timesMaintain a positive attitude, even under pressure-patience with customers and coworkers is a must, particularly during busy rushesListen to customer feedback and relay suggestions to managersJob Requirements High school diploma or associate degree in culinary studies or food and hospitality managementPrior restaurant experience a plus, especially in a casual fine dining atmosphereKnowledge of beer, wine, cocktails, and different types of cuisinesHighly developed interpersonal skillsWorking knowledge of point-of-sale systems or willingness to learnHigh level of stamina to work on feet for extended periods and carry up to 50 lbs.