MAWM Configuration Lead Consultant

General Information:

Job Title: MAWM Configuration Lead Consultant

Job Location: San Antonio TX / Atlanta GA United States(Onsite/Hybrid) OR fully remote across the United States for exceptional candidates.

Job Type: Full-time Permanent

Hiring Timeline: Immediate

Reporting Line: Co-Founder COO & SVP Enterprise Systems

Travel Expectations: Up to 25-35% travel based on customer requirements.

Existing Vacancy: Yes

Application Deadline: Open until Filled

Salary Range: 115K 130K USD per year (negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands retailers and 3PLs design build and scale high-performancelogisticsoperations.

We work at the intersection of strategy operations and technologywhere wesolvecomplex real-world problems across warehouse design automation order management transportation and end-to-end supply chain execution.

Our teams combine deep domainexpertisewith strong technical capability delivering outcomes through consulting systems implementation and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments partnering closely with clients and seeing your work make a tangible impact on how global commerce movesthisistheplace where your skills and judgment trulycome to life.

Role Overview:

We are seeking an experienced MAWM Configuration Lead Consultant with deep expertise in Manhattan Active Warehouse Management to lead configuration design solution validation and implementation activities across large-scale WMS transformation programs.

This role requires strong hands-on configuration expertise functional understanding of warehouse operations and the ability to lead client-facing workshops translate business requirements into scalable MAWM solutions and guide project teams through design configuration testing deployment and stabilization.

The ideal candidate will act as a trusted advisor to business operations and technical stakeholders while owning key configuration workstreams and ensuring the MAWM solution is aligned with operational goals system standards and implementation best practices.

Key Responsibilities:

• Lead MAWM configuration workstreams across full-cycle implementation projects.
• Own configuration design for core warehouse processes including receiving putaway replenishment inventory control picking packing shipping cross-dock and labor-related workflows.
• Translate business requirements into scalable Manhattan Active WMS configuration solutions.
• Lead client workshops and design sessions to gather requirements validate process flows and define future-state workflows.
• Configure Manhattan Active WMS using Configuration Director and related MAWM tools.
• Manage and govern multi-configuration environments across project phases.
• Collaborate with functional consultants technical teams integration teams QA teams and client stakeholders to ensure solution alignment.
• Review and validate configuration changes to ensure quality consistency and adherence to project standards.
• Support integration discussions involving APIs JSON payloads Postman testing ERP integrations and external systems.
• Partner with technical teams on Manhattan ProActive Extension requirements validation and solution design.
• Create and maintain detailed documentation including configuration specifications business rules process flows test scenarios and design artifacts.
• Support SIT UAT regression testing defect triage and go-live readiness activities.
• Identify risks configuration gaps process inefficiencies and opportunities for optimization.
• Provide guidance and mentorship to junior consultants and configuration team members.
• Support deployment hypercare stabilization and post-go-live improvement activities.
• Act as a key point of contact for configuration-related decisions risks escalations and solution recommendations.

Required Skills & Experience:

• Bachelors degree in Computer Science Information Systems Supply Chain Business Engineering or a related field; or equivalent work experience.
• 5-8 years of experience in WMS consulting supply chain systems implementation or warehouse technology transformation.
• Strong hands-on experience with Manhattan Active Warehouse Management configuration.
• Minimum of 2 full-cycle Manhattan Active WMS implementations.
• Proven experience leading MAWM configuration workstreams or solution design activities.
• Strong knowledge of warehouse operations including receiving putaway replenishment cycle counting inventory control picking packing shipping and cross-docking.
• Experience working with Configuration Director and managing multi-configuration environments.
• Familiarity with Manhattan ProActive Extension development concepts and related solution validation.
• Working knowledge of APIs JSON Postman and integration testing.
• Experience supporting system integrations between WMS ERP TMS automation parcel labor and other supply chain systems.
• Strong experience with SIT UAT defect resolution go-live readiness and post-go-live support.
• Ability to lead requirements workshops design discussions and stakeholder alignment sessions.
• Strong analytical troubleshooting documentation and problem-solving skills.
• Excellent communication skills with the ability to engage business users technical teams project leaders and executive stakeholders.
• Experience working in Agile or hybrid project delivery environments.

Preferred Qualifications:

• Experience with cloud platforms such as Google Cloud Platform AWS or Azure.
• Experience with Manhattan SCI reporting and analytics tools.
• Knowledge of distribution center transportation parcel automation robotics or labor management processes.
• Experience working with retail consumer goods eCommerce 3PL or omnichannel fulfillment environments.
• Prior experience mentoring consultants or leading small project teams.
• Experience contributing to solution governance configuration standards and implementation best practices.

What Success Looks Like in the First 90 Days:

30 Days In

• Build a strong understanding of the client environment current MAWM setup project scope and implementation objectives.
• Review existing configurations process flows integrations open issues and design documentation.
• Establish relationships with client stakeholders operations teams technical teams and internal project members.
• Begin contributing to requirements discussions configuration reviews and design validation sessions.
• Identify key risks gaps and areas requiring deeper analysis.

60 Days In

• Take ownership of assigned MAWM configuration workstreams.
• Lead configuration discussions and support design decisions across key warehouse processes.
• Drive configuration updates documentation and validation activities.
• Support integration planning testing readiness and defect triage.
• Provide clear recommendations to improve solution quality usability and operational alignment.
• Demonstrate strong progress against project milestones and configuration deliverables.

90 Days In

• Independently lead configuration deliverables for assigned functional areas.
• Support or lead go-live readiness deployment planning and hypercare preparation.
• Provide strategic input on MAWM design configuration governance and future enhancements.
• Help deliver measurable improvements in solution quality system stability and warehouse process efficiency.
• Be recognized as a trusted MAWM configuration lead by stakeholders and project teams.

Key Performance Indicators:

• Configuration Delivery: Timely and accurate completion of assigned configuration deliverables.
• Solution Quality: Low defect leakage and strong alignment between configuration and business requirements.
• Testing Success: High SIT/UAT pass rates and timely defect resolution.
• Go-Live Readiness: Smooth deployment with minimal rework or stabilization issues.
• Stakeholder Satisfaction: Positive feedback from client business users operations teams and technical stakeholders.
• Process Improvement: Measurable improvement in warehouse productivity accuracy cycle time or operational efficiency.
• Team Leadership: Effective guidance collaboration and knowledge sharing across project teams.

Why Youll Love Working Here:

At Fulfillment IQ we dont just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership real influence and meaningful responsibility. Whether youre leading a client relationship shaping a solution or building internal capability your decisions have a visible impact.

We operate with a high-trust high-standards culture that values clear thinking collaboration and accountability without unnecessary hierarchy or bureaucracy.

Heres what makes Fulfillment IQ a rewarding place to work:

Work That Matters
Youll help solve real operational challenges that directly impact global commerce customer experience and supply chain performance.

Career Growth That Matters
We invest in mentorship leadership development and continuous learning supporting both vertical growth and long-term career progression.

Flexibility to Thrive
We support remote and hybrid work models flexible schedules and trust our teams to manage their time responsibly.

We Celebrate Impact

From project wins to personal milestones we recognize contribution celebrate progress and value consistency over heroics.

A Collaborative Culture
Youll work alongside experienced consultants engineers product leaders and commercial professionals who value ownership transparency and high standards.

Perks youll appreciate:

• Employee Health: Comprehensive health and dental coverage for you and your family
• Time Off: Competitive paid time off and flexible leave policies
• Retirement: Retirement savings programs and employer contributions
• Professional Growth: Dedicated learning and development budget
• Flexible Work: Remote and hybrid work options
• Perks: Equipment allowances internet reimbursements business travel coverage and employee stock options (ESOP) where applicable.
• Community Engagement: Team events meetups and company offsites

Additional Perks

• Equipment and workstation allowances
• Internet and business travel reimbursements
• Employee stock options (ESOP) where applicable
• Team events meetups and company offsites

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence toassistin the screening assessment and shortlisting of applications for this position including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process contact

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code accommodations are available on request at any stage of recruitment and assessment. Contact and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposesin accordance withFIQsCandidate PrivacyNotice available here andin accordance withapplicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying you acknowledge this notice. Questions:

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust collaboration and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse inclusive and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code including race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age marital status family status or disability.

Learn More About Us:

Website:

LinkedIn: Fulfillment IQ

Spotify: eCom Logistics Podcast Spotify

YouTube: eCom Logistics Podcast YouTube

Required Experience:

Senior IC