Forward Deployment Engineer

Digital Deployment EngineerJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Candidate Location: West Coast (Remote)Job Description:JLL is seeking a Digital Deployment Engineer to join our Global Digital & Transformation Team. This role sits at the intersection of software engineering, building technology, and operational delivery, responsible for deploying and integrating advanced technology solutions across complex facilities portfolios.You will work directly with clients, facilities operations teams, and internal technology groups to implement smart building platforms, operational systems, and data-driven workflows that transform how buildings and workplaces perform. This is a hands-on technical role requiring both engineering expertise and the ability to understand real-world facilities operations.Reports into: Global Digital Transformation LeadKey ResponsibilitiesSolution Deployment & IntegrationDeploy and configure technology platforms across client facilities including CMMS/IWMS, BMS, IoT sensors, energy management systems, and workplace applicationsBuild integrations between building systems, enterprise platforms (ERP, HR, finance), and operational tools using APIs, middleware, and custom codeDevelop automation workflows for maintenance scheduling, work order routing, incident management, and service deliveryImplement data pipelines to aggregate information from disparate building and operational systems into unified analytics environmentsConfigure dashboards, reporting tools, and visualization platforms for facilities teams and client stakeholdersClient Engagement & DeliveryPartner with client stakeholders, facilities managers, and operations teams to understand requirements and translate them into technical solutionsLead technical aspects of pilot programs, proof-of-concept initiatives, and enterprise-scale rolloutsConduct onsite visits to assess existing systems, support deployment activities, and troubleshoot integration challengesDeliver training and technical documentation to operations teams and end usersManage stakeholder communication throughout implementation phasesTechnical Problem-SolvingDiagnose and resolve integration issues, data quality problems, and system performance challengesTroubleshoot connectivity between legacy building systems and modern cloud platformsOptimize system configurations for reliability, scalability, and operational efficiencySupport incident response and root-cause analysis for technical issues affecting operationsContinuous Improvement & InnovationIdentify patterns in deployment challenges and develop reusable solutions and standardized approachesCollaborate with product teams to translate field insights into platform enhancementsDocument technical configurations, deployment procedures, and integration standardsContribute to innovation initiatives involving AI, predictive maintenance, digital twins, sustainability analytics, and workplace optimizationStay current with emerging technologies in smart buildings, IoT, and facilities operationsQualifications & ExperienceBachelor's degree in Computer Science, Engineering, Information Technology, Facilities Management, or related field (or equivalent practical experience)3+ years of experience in software development, systems integration, technical implementation, or solutions engineeringDemonstrated experience working with enterprise software platforms and integration technologiesExperience in client-facing or field deployment rolesTechnical SkillsProficiency in at least one programming language (Python, JavaScript, C#, Java, or similar)Experience with REST APIs, webhooks, and system integration patternsWorking knowledge of SQL and relational databasesFamiliarity with cloud platforms (Azure, AWS, Google Cloud)Understanding of data structures, ETL processes, and data quality managementDomain KnowledgeUnderstanding of facilities management operations, building systems, or commercial real estateAwareness of building automation, HVAC systems, energy management, or workplace technologiesKnowledge of operational workflows in maintenance, service delivery, or space managementProfessional CapabilitiesStrong analytical and problem-solving abilitiesExcellent communication skills with technical and non-technical audiencesAbility to work independently and manage multiple prioritiesComfortable with ambiguity and changing requirementsClient service orientation and stakeholder management skillsPreferred QualificationsExperience with CMMS platforms (Maximo, ServiceNow, Planon) or IWMS systems (Archibus, Tririga)Hands-on experience with building management systems (BMS), IoT platforms, or smart building technologiesKnowledge of BACnet, Modbus, MQTT, or other building automation protocolsExperience with data visualization tools (Power BI, Tableau, Grafana)Familiarity with DevOps practices, CI/CD pipelines, and infrastructure-as-codeUnderstanding of cybersecurity principles and industrial control system securityExperience in Agile or project management methodologiesCertifications in cloud platforms, building systems, or facilities management (CFM, FMP, Azure/AWS certifications)About JLLJLL is a leading professional services firm that specializes in real estate and investment management. Our purpose is to shape the future of real estate for a better world. We do this by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. We are a Fortune 500 company with operations in over 80 countries and a global workforce of over 100,000.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:112,000.00 – 140,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Chandler, AZ, Hillsboro, ORIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay