VIP IT Support Lead & Service Desk Specialist
Columbia University in the City of New York
Columbia University in the City of New York seeks a Senior Service Specialist to provide advanced desktop, laptop, and network support across CUIMC, including executive-level users. The role includes mentoring staff, coordinating ticket workflows, and leading project work with both onsite and remote support. Ideal candidates will supervise and guide junior team members, collaborate with IT peers, and stay current with technology trends to improve services and end-user experiences. #J-18808-Ljbffr
- Empower AI is hiring a Senior Computer User Support Specialist to provide on-site and remote IT support for GSA infrastructure. The role focuses on ticket processing... ...of issues and resolutions while ensuring VIP/executive support. A public trust clearance and ITIL...SuggestedRemote job
- ...Deadline: 0001-01-01Job Title: IT Support Team LeadLocation: New York,... ...and customer-focused IT Support Lead to provide exceptional... ...troubleshooting expertise, a service-first mindset, and experience... ...complex issues.Participate in desk-side support, office moves, home...SuggestedWork at officeRemote work
- Ascend is seeking a Regional IT Support Lead to act as a senior, hands-on member of the regional service desk and primary IT relationship owner for Partner Firms in the region. You will spend ~80% of time working tickets with L2 technicians, supervise queue health, coach...Suggested
- ...Courser is seeking an IT Support Services II-Help Desk to join our IT team, delivering tier II technical support for applications, hardware, and networks across Windows, macOS, Linux, and mobile devices. The role includes mentoring junior staff, participating in deployments...Suggested
$60k - $80k
...Overview Full-Time | ON-SITE | Leads All 3 Shifts | ~ Lead the... ...Are you an experienced IT support professional who enjoys leading... ...seeking a hands-on IT Support Services Supervisor to lead our team of... ...who support our 24 x 7 Service Desk and provide on-site and...SuggestedFull timeImmediate startRemote workVisa sponsorshipWork visaAll shiftsFlexible hoursShift workWeekend work- ...Phaxis is seeking an IT Support Manager to lead a growing team responsible for day-to-day operations and a multi-year strategic vision that scales with the business. You will own Microsoft 365 and the identity platform (Entra ID, Intune, Exchange Online), report to the...
- ...IT Project Manager We're looking for a highly organized IT Project Manager to lead our User Support team. In this role, you'll oversee projects that improve IT support services, ensuring smooth operations and exceptional user experience. Preferred Background: Candidates...
- Intellics Global is seeking an IT Recruiter to lead end-to-end recruitment for Desktop Support, EUC, IT Service Desk and IT Asset Management roles in the United States. The ideal candidate has 5+ years of IT recruitment experience and strong sourcing, screening, and stakeholder...
- AnewHealth in Moorestown, NJ is seeking an IT Service Desk Associate to provide first level technical support for associates and production pharmacy teams, handle inquiries, troubleshoot software and hardware issues, and document resolutions in the Service Desk system....
- ...Development Corporation in the United States is seeking a Tier III Service Desk Lead to serve as the technical authority for the DES MES-END... ...cybersecurity, operations, and program management to ensure secure, reliable IT services for DoD environments. #J-18808-Ljbffr...
- ...Courser is seeking an experienced IT Support Services II-Help Desk professional to join our nationwide IT team. The role focuses on tier II support for applications, hardware, and networking, mentoring junior staff, and contributing to client-facing IT projects. You will...
- ...DMI is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will manage a team of help desk professionals, ensuring exceptional customer service and effective troubleshooting across IT systems in a federal setting. The role requires...Contract workRemote work
- ...Bloomberg L.P. in New York seeks a Team Leader for the IT Service Desk to drive performance, service delivery and escalations with end-to-end ownership across Employee Technology Support. You will lead the AMER Service Desk, partnering with Support, Engineering, Infrastructure...
- D.A. Davidson is seeking an IT Support professional to assist users across multiple business groups. The role involves resolving hardware and software issues, providing on-site and remote help, and escalating as needed. You will work within ITIL guidelines, maintain documentation...Remote job
- DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations for the USMEPCOM ENLIST program. This position oversees ticket queues, staffing schedules, escalations, VIP support, service quality, knowledge practices, problem trends, and operational communications...Remote job
- ...Senior Service SpecialistThe Senior Service Specialist provides advanced desktop... ...laptop, and network support for... ...executive-level (VIP) users. This position... ...point and team lead, responsible for... ...with vendors and IT peers. They are... ...within a service desk or IT support environment...Work at officeLocal areaRemote workFlexible hours
$103.45k - $169.96k
...seeking a NY Site and Executive Support Lead to join the Digital Workplace... ...support experience, driving service performance, and ensuring seamless... ...working within executive or VIP support models. Background in... ...escalation management in enterprise IT environments. Experience...Full timeH1bRemote workVisa sponsorshipWork visaFlexible hours$100k - $120k
...marketplace and for some of the leading brands in the... ...relationships , not a service role with a relationship... ...different from a standard VIP job. Reactivation is... ...building from scratch, and it's a lead role. You'll... ...are not looking for a support queue manager or a...Live inNight shiftWeekend work$160.96k - $189.99k
...required Description JOB TITLE: Manager, IT Service Desk Salary Range: $160,963 - $189,990 Dept/... ...the organization's enterprise-wide IT support services and ensuring that remote... ...organization's IT modernization initiatives by leading the adoption and continuous enhancement...For contractorsWork at officeRemote workShift work2 days per week$80k
...Description Ready to take the next step in your IT career? We're looking for a hands-on Desktop Support Team Lead who enjoys solving technical challenges, mentoring... ...CompTIA A+ certification required 5+ years of Help Desk/Desktop Support experience Strong knowledge of...Work at officeFlexible hours- ...contributes to something bigger. Whether you’re supporting technology acquisition, improving... ...NSTXL activities. The Director of IT Services will lead and strengthen the company’s... ...by outsourced partners across service desk operations, security, infrastructure,...Local areaRemote workAfternoon shift
- ...Nordic Global is seeking a Clinical Service Desk Supervisor to lead and mentor a multi-level Service Desk team in a healthcare IT environment. You will ensure adherence to established procedures, manage performance metrics, and partner with Managed Services to guide workforce...
- ...Xantrion, a people-first IT services company, is seeking an experienced Dispatcher to support our Service Desk by coordinating workflow for technicians. This is a remote, home-based role within the United States with a Monday–Friday schedule (8:00 AM–5:00 PM Pacific Time...Remote workWork from homeMonday to Friday
- ...OVERVIEW Baldor is seeking an IT Service Operations Manager to join our Technology... ...customer-facing platforms. This role leads our 24/7 IT Service Desk while also owning the technology incident... ...Manager delivers responsive support to end users across our Bronx headquarters...Temporary workWork experience placementAll shiftsShift workWeekend work
- DMI, LLC is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will supervise a team of help desk technicians, ensure timely incident resolution, and maintain secure IT infrastructure while meeting federal regulations. Main responsibilities...Remote jobContract work
$120k - $140k
Executive Support Lead Location: Hybrid - 3 days onsite in Hudson Yards,... ...role is ideal for a seasoned IT professional who thrives in high... ...Responsibilities Executive & VIP Technology Support End User Computing... ..., communication, and customer service skills. Ability to work...Remote work$140k - $170k
...Position Summary The Banking Support Group is a newly established,... ...serve as the hands-on Team Lead for this growing group. Located... ...closely with the IT department. 2. Business Committee... ...or a closely related financial services sector. Domain Knowledge:...Full timeFor contractorsWork at office- ...upgrading software and hardware, and configuring systems.*Support the daily operation of banking compliance systems by... ...procedures.*Prepare documentation and reports for IT management in collaboration with team lead.*Respond to helpdesk tickets and user requests in a timely...
- ...SA Hospitality Group IT Support Manager SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli... ...Familiar with Remote Administration tools (Remote Desktop / Terminal Services) Flexible and adaptable, able to change and alter project...Immediate startRemote workRelocationFlexible hours
- ...office. What You Will Do: Lead the migration from our... ..., with no loss in service levels or employee satisfaction... ...model for ESM so non-IT service teams can adopt... ...AI in a service desk: knowledge grounding, intent... ...as Workato Experience supporting distributed teams across...Work at officeRemote workFlexible hours
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