Appointment Scheduler

Appointment SchedulerYour primary responsibility will be to schedule appointments for all practices efficiently and accurately for patients seeking dermatological care. You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service.Schedule: Monday through Friday (Onsite)What You'll Do:Answer incoming calls for all practices (meet weekly call goal)Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using EMRConfirm appointments and insurance with patients, providing necessary instructions and informationHandle rescheduling or cancellations, accommodating patient needs while managing the office's scheduling requirementsDeliver exceptional customer service by handling patient inquiries on appointments, procedures, and office policies with clarity and careEnsure patients receive all pre-appointment instructions, such as preparation guidelines for specific procedures or testsKeep patients informed of any changes in appointments, delays, or other relevant informationAccurately enter and update patient demographics, insurance, appointment details, and medical history in the EMR while ensuring strict compliance with privacy regulations and confidentiality standards.Skills and Experience:Previous experience in a healthcare or call center setting is highly preferredKnowledge of medical terminology and familiarity with dermatology procedures is desirableProfessional and empathetic attitude when dealing with patientsStrong organizational abilities and attention to detailAbility to handle a fast-paced environment and manage multiple tasks simultaneouslyBenefits:Medical (as low as $68/month), Dental, and Vision InsuranceVacation, Sick, and Holiday paid time off401k with Company MatchIn support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We choose NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.