Manager, Innovation Center Events - Zoom Events Production, Zoom Platform

Maximus is currently seeking a Manager, Innovation Center Events. This role supports the design, setup, and execution of Innovation Center events across in-person, hybrid, and virtual formats. Working closely with the Sr. Manager of Innovation & Engagement, you'll help execute day-to-day event operations with a strong focus on Zoom Events platform support, AV production, and live event execution. This is a highly hands-on role designed for someone eager to grow technical and production skills while contributing to high-visibility internal programs

This position is Hybrid/Remote with an expectation to be on-site in McLean, VA approximately 5-6 days per month to support events.

Essential Duties and Responsibilities

• Work hand-in-hand with MAXIMUS Project Teams and key stakeholders to develop, manage and deliver communication products and services.

• Manage the development innovative strategies and approaches to increase consumer awareness, understanding and engagement in government programs

• Ensure sound management of client delivery: scope, approaches, timelines, budgets, resources and quality.

• Assist in the planning and implementation of integrated communications strategies/tactics across multiple platforms, including print, digital, and social media.

• Support business development initiatives and high-level meetings with existing and potential future clients.

• Develop briefs and/or presentations in support of new business opportunities.

• Manage resources including consultants, vendors and/or subcontractors.

Job-Specific Essential Duties and Responsibilities:

Zoom Events & Virtual Platform Support:

• Support the setup, configuration, and execution of events using the Zoom Events platform, including meetings, webinars, and multi-session agendas.

• Assist in building event hubs, session schedules, speaker panels, and registration elements within Zoom Events.

• Support session logistics such as speaker onboarding, technical checks, dry runs, and live session transitions.

• Help manage interactive features during live sessions, including Q&A, chat, polls, and breakout rooms.

• Provide real-time technical support during events to help ensure a smooth attendee and presenter experience.

Event Production & Live Execution:

• Support the end-to-end event lifecycle, including pre-event preparation, live execution, and post-event wrap-up.

• Assist with run-of-show execution, session timing, and coordination between speakers, moderators, and producers.

• Provide live event support during Innovation Center programs, workshops, demos, leadership briefings, and hackathons.

Audiovisual (AV) & Livestream Support:

• Assist with setup, operation, and breakdown of AV equipment, including microphones, cameras, lighting, displays, and presentation systems.

• Support livestreaming and recording of events, ensuring high-quality audio and video for both in-room and virtual audiences.

• Monitor live feeds and troubleshoot basic AV or streaming issues during events.

• Coordinate with internal AV teams or vendors as needed to support more complex production needs.

Innovation Center Event Support:

• Support consistent delivery of high-quality events within the Innovation Center environment.

• Assist with maintaining event spaces, equipment readiness, and basic production inventories.

• Help document event setups, production workflows, and post-event learnings to support ongoing improvement.

Collaboration & Continuous Improvement:

• Work closely with event managers, experience designers, and Innovation Center stakeholders to support event goals.

• Assist with post-event activities such as recording management, basic analytics review, and feedback collection.

• Learn and apply best practices for hybrid event execution, accessibility, and audience engagement.

• Stay current on Zoom Events feature updates and emerging trends in virtual and hybrid event technology.

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Minimum Requirements

'- Bachelor's Degree or equivalent experience and 5+ Years

Job-Specific Minimum Requirements:

• Bachelor's degree or relevant coursework in events, communications, media production, or a related field. Additional years of relevant experience will be considered in lieu of degree.

• Direct experience supporting events built in the Zoom Events platform.

• Experience supporting multi-session or multi-day internal events.

• Interest in user experience, event design, or innovation-focused programming.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$92,700

Maximum Salary

$138,200