Food Service Associate

Food Services Associate

The Food Services Associate is responsible for assisting the Food Service leadership team in implementing a world-class quality food service program. This position is responsible for participating in the daily production and serving of food for patients, staff, and visitors in the floor bistros and/or main cafeteria, including serving meals from a cafeteria-style line, operating a cash register, preparing food items on a griddle and/or fryer, preparing and assembling ingredients for hot and cold food items, setting up/restocking serving areas, cleaning assigned areas, assembling and delivering nourishments, helping wash dishes and/or pots and pans.

Rate of pay: $18.50 - $26.64 per hour based on experience

This is an on-call position without a set schedule.

Position Requirements

• Licensure/Certification/Registrations: None
• Education: High school diploma or equivalent preferred.
• Experience: Cashier and/or computer experience preferred. One 13 years of foodservice experience preferred.
• Skills & Abilities: Strong written and verbal communication skills required. Ability to read and write in English and perform basic arithmetic calculations. Maintain strong interpersonal skills and the ability to build cooperative working relationships with all staff members, patients, families, and visitors required. Strong ability to work as a team. Adhere to hospital and department specific safety standards and guidelines. Demonstrate exceptional customer service and interact effectively with patients, families, visitors, and staff.

Essential Functions

• Prepare serving area for meal service, including setting up salad bar, deli, grill/fryer, fruit, beverages, snacks, dessert, steam table area, oatmeal/soup, condiments, and paper supplies. Obtain utensils needed for serving the correct portion size. Restock all food/supplies during and after service, as needed.
• Batch cook grill and fryer items for maximum quality and minimum waste.
• Serve patients, staff, and visitors their meals, by making the effort to meet special requests.
• Assist patients during meal service, as needed, including but not limited to, obtaining harder-to-reach items, opening cartons, and cutting meat.
• Operate the cash register by accurately ringing up all items the customer is wanting as soon as they are ready to check out, so their wait is minimized. Processes credit cards, payroll deduct, meal cards, and cash transactions. Accurately makes change. Setup/close the cash drawer by counting money and following departmental procedures, including completing the cash reconciliation sheet.
• Maintain a clean and sanitized service area at all times. Buses, clean, and sanitize tables after meals are served. Clean the assigned serving area and equipment including cabinets, counters, fryer, grill, refrigerator/freezers, carts, and beverage dispensers. Filter fryer grease. Clean and fill salt/pepper and sugar shakers.
• Prepare, measure, and assemble ingredients for cold food items, including washing, peeling, and cutting fruit; washing and preparing lettuce and tomatoes for deli sandwiches; slicing meat and cheese; and any other items needed for salad bar, deli, or Grab 'N Go items. Prepare salad bar, fruit, Grab 'N Go salads and/or sandwiches. Operate the food slicer, food processor, blender, and mixers.
• Prepare, measure, and assemble ingredients for hot food production, including washing, peeling, and cutting fresh vegetables and cutting/slicing raw meat or any other tasks related to hot food production. Pull meat out of the freezer, label and date, and place in a cooler. Put food items in the oven, put a timer on the oven, pull food items out of the oven.
• Evenly cut and place desserts on plates, so it is ready for service, ensuring that all pieces look attractive.
• Make, assemble, and deliver patient nourishments/snacks. Take nursing supply inventory. Assemble and deliver nursing supplies.

** This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.