Medical Collectors - Remote (Tri-County Area)

Medical Collector

The University of Miami/UHealth Central Business Office has exciting remote full-time opportunities within the Tri-County area for the following roles. The primary focus of these roles is to ensure that patient accounts are efficiently collected in compliance with applicable laws and regulations. Further, the Medical Collectors are in charge of all duties related to the billing and collection activities of accounts receivable.

Core Job Functions:

• Coordinates the resolution of patient accounts and verifies patient's demographic and insurance information.
• Reviews and monitors reimbursements due, and determines appropriate collection methods and account follow-up procedure.
• Pursues insurance carries by placing phone calls, documenting work performed, and setting safeguards to ensure that payments are received.
• Prepares monthly report for account receivables and other items assigned.
• Reviews benefit explanations from insurance companies and takes proper actions to request adjustments or refunds when applicable.
• Identifies trends and any problems with particular payors and reports findings to supervising staff.
• Responds to over-the-phone and in-person inquiries from patients and insurance carriers.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• High School diploma or equivalent required
• Minimum 1 year of relevant experience required

Knowledge, Skills, and Aptitudes:

• General knowledge of office procedures and operations.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Knowledge of generally accepted accounting procedures and principles.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.