Retail Farm Department Sales Associate - Full Time

DEPARTMENT: Retail Store
REPORTS TO: Store Manager
FLSA STATUS: Non-Exempt
POSITION TYPE: Part-Time
POSITION SUMMARY:
Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product. They should maintain the visual appearance of the store by managing store displays and keep up with trends and competition. Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
# Greet customers, determine their needs/wants, and recommend merchandise
# Advise customers on utilization and care of merchandise, as needed.
# Answer any customer questions or concerns in a prompt and friendly manner
# Stock and recover merchandise
# Keep work area clean and organized
# Operate pallet jacks and forklifts, as needed
# Ensure proper signage is in place throughout assigned department
# General use of computer to check prices and inventories
# Assist with inventory preparation
# Create special orders, as needed
# Safety awareness of anything in store that may be hazard to employees or customers
# Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
# Bring in carts from outside
# Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:
Knowledge of farm equipment, animals and animal care, fencing, feed, seed, and crop chemicals is preferred
Must have a friendly and outgoing personality
Must possess strong work ethic and interpersonal skills
Basic computer skills
Must be able to work a flexible schedule
Ability to:
Effectively communicate with customers, in-person and over the phone
Multi-Task
Maintain a pleasant and calm disposition under stress
Understand and follow oral and written instructions
Demonstrate initiative and effective problem-solving skills within the scope of the position
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Physical Requirements:
The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.
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