Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Jackson, MS Benefits License Reimbursement Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ROLE DESCRIPTION

As an Customer Service Representative - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations.

QUALIFICATIONS

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience managing client relationships is preferred. Interest in marketing products and services based on customer needs. Excellent communication skills — written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer. Compensación $40,000.00 - $45,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Kenjonesagency