Senior Manager, Commercial Training, Oncology

Senior Manager, Commercial Training, Oncology

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

The Senior Manager, Commercial Training, Oncology owns the development, coordination, and delivery of compliant training programs across Ipsen's Oncology portfolio. This role ensures customer ‑ facing teams have the knowledge and foundational skills needed to effectively communicate product, disease state, and competitive information. The Senior Manager contributes to training strategy by identifying needs, coordinating with cross ‑ functional partners, and executing training solutions aligned with business priorities. This position requires strong organizational, facilitation, and collaboration skills to deliver high ‑ quality training that enhances field capabilities and supports consistent performance across the Oncology Business Unit.

Main Responsibilities & Technical Competencies

• Lead the design and enhancement of training curricula covering product knowledge, selling skills, objection handling, market landscape, and resource utilization.
• Build and maintain a structured "post–new hire" training calendar that supports effective onboarding follow‑through in partnership with the Field Sales Trainers.
• Leads field capability assessments, identifying skill gaps, and providing insights gathered from RBD feedback, field visits, and cross‑functional partners.

Training Delivery & Facilitation

• Facilitate live and virtual training sessions for sales teams, sales leadership, CNE, TLL, and other commercial roles to strengthen capabilities.
• Develop engaging training materials such as case studies, role‑plays, e‑learning modules, and real‑world application exercises.
• Support the delivery of advanced training initiatives designed for Field Sales Team (FST), Regional Business Directors (RBD), and Executive OAS to enhance leadership and development pathways.
• Lead external vendors and Regional Field Trainers to delivery capability outcomes and ensure high‑quality execution of training programs.
• Contribute to the evolution of the Oncology Academy by assessing field needs and coordinating training activities aligned to key milestones and events.

Performance Coaching & Evaluation

• Define training effectiveness framework and KPIs; through field visits, performance assessments, gathering insights from sales leadership, and proposing enhancements to training curriculum.
• Provide targeted coaching and feedback to sales leaders and field employees to strengthen selling skills, messaging accuracy, and strategic execution.
• Drive continuous improvement with the Oncology Commercial Training function based on field observations and performance trends.

Collaboration & Cross‑Functional Partnership

• Lead cross-functional initiatives in collaboration with Marketing, Medical, V&A, HR, and other stakeholders focused around alignment of training materials and messaging with business strategies.
• Partner with marketing to reinforce sales message pull‑through and lead planning for brand initiatives, field workshops, and national meetings relative to commercial training.
• Support HR and the training leadership team in initiatives related to recruitment, onboarding, and fostering a collaborative culture

Technical Competencies

• Strong facilitation and presentation skills.
• Solid understanding of selling principles and customer engagement models.
• Familiarity with adult learning principles preferred.
• Background in solid tumor and/or hematology strongly preferred.
• Knowledge of commercial systems (ACTO, Veeva, iEngage) is strongly preferred

Knowledge & Experience

• BA/BS degree is required. Advanced degree is a plus
• Minimum 8 years of relevant experience, including two years of biopharma or healthcare experience; or equivalent experience and education
• Oncology exposure through fellowship, internship, research experience, or direct commercial role strongly preferred.
• Experience supporting or delivering training, education, curriculum development, or field‑facing materials is preferred
• Ability to collaborate effectively with cross‑functional stakeholders and influence without authority
• Previous biotech sales or customer‑facing experience is a plus
• Prior experience in training facilitation, field development, or adult learning environments preferred
• Background in solid tumor and/or hematology strongly preferred

The annual base salary range for this position is $113,000 - 165,000.

This job is eligible to participate in our short-term incentives program.

At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.

The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve.